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	<title>MK Anderson &#187; Other Stuff</title>
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	<link>http://www.mkanderson.com/portal</link>
	<description>Business, Culture, Writing, and Other Stuff</description>
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		<title>Palm (a.k.a HP) Really Wants Your Apps Plus a Wishlist</title>
		<link>http://www.mkanderson.com/portal/archives/1913</link>
		<comments>http://www.mkanderson.com/portal/archives/1913#comments</comments>
		<pubDate>Wed, 14 Jul 2010 12:49:43 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Palm]]></category>
		<category><![CDATA[pre]]></category>
		<category><![CDATA[WebOS]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1913</guid>
		<description><![CDATA[Image via Wikipedia Palm/HP is giving away $1 million in goodies for developers to port their apps over to webOS. I'm not going to pretend I'm not biased. I have a Palm Pre and I love my phone nearly as much as my own children. Head over to Palm's development site for details. My hopes [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="zemanta-img" style="margin: 1em; display: block;">
<div>
<dl class="wp-caption alignright" style="width: 310px;">
<dt class="wp-caption-dt"><a href="http://en.wikipedia.org/wiki/File:Palm-pre-webos-lg.jpg"><img title="Palm webOS on Palm Pre" src="http://www.mkanderson.com/portal/resources/2010/07/Palm-pre-webos-lg.jpg" alt="Palm webOS on Palm Pre" width="300" height="385" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image via <a href="http://en.wikipedia.org/wiki/File:Palm-pre-webos-lg.jpg">Wikipedia</a></dd>
</dl>
</div>
</div>
<p>Palm/<a class="zem_slink" title="Hewlett-Packard" rel="homepage" href="http://www.hp.com">HP</a> is giving away $1 million in goodies for developers to port their apps over to <a class="zem_slink" title="WebOS" rel="homepage" href="http://developer.palm.com/">webOS</a>. I'm not going to pretend I'm not biased. I have a <a class="zem_slink" title="Palm Pre" rel="wikipedia" href="http://en.wikipedia.org/wiki/Palm_Pre">Palm Pre</a> and I love my phone nearly as much as my own children.</p>
<p>Head over to <a href="http://developer.palm.com/index.php?option=com_content&amp;view=article&amp;id=2085" target="_blank">Palm's development site for details</a>.</p>
<p>My hopes for HP's involvement with webOS development are high. My wife has an <a class="zem_slink" title="Android" rel="homepage" href="http://code.google.com/android/">Android phone</a> and it's not bad but it certainly doesn't have the usability of my Pre. However, since I've had it, a few things are lacking:</p>
<ul>
<li>No voice dial. By this point, it's silly it hasn't been implemented yet. So many pedestrians are needlessly exposed to me finding numbers by hand. Just saying.</li>
<li>No support for appointments received in email via POP or <a class="zem_slink" title="Internet Message Access Protocol" rel="wikipedia" href="http://en.wikipedia.org/wiki/Internet_Message_Access_Protocol">IMAP</a>. Only Exchange appointments actually work. Appointments received in other mail services result in an error message. Come on dudes!</li>
<li>No basic photo editing. Before I upload any photo to any online service, I should be able to perform basic cropping and resizing.</li>
<li>Basic file management. I want to be able to rename files and organize them without connecting to a PC.</li>
<li>Audible still hasn't created a client for the Pre. I've been an Audible customer for years and I'm about to give up on them altogether.</li>
<li>4G. Duh.</li>
</ul>
<p>With layoffs pending at Palm and HP admitting phones are their highest priority for webOS, I probably won't get my wishes. I will also probably end up on an HTC EVO, which  is a great phone, but it's still Andriod-based and so many things about webOS have spoiled me.</p>
<h6 class="zemanta-related-title" style="font-size: 1em;">Related articles by Zemanta</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://gizmodo.com/5578641/hp-laying-off-palm-employees">HP Laying Off Palm Employees [Sad]</a> (gizmodo.com)</li>
<li class="zemanta-article-ul-li"><a href="http://www.v3.co.uk/v3/news/2266424/palm-remains-quiet-plans-webos">Palm remains quiet on plans for WebOS</a> (v3.co.uk)</li>
<li class="zemanta-article-ul-li"><a href="http://www.zdnet.com/blog/cell-phones/another-ending-and-beginning-for-palm/4178">Another ending and beginning for Palm</a> (zdnet.com)</li>
</ul>
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		<title>Paylpal Freezes OpenCamp? What?</title>
		<link>http://www.mkanderson.com/portal/archives/1872</link>
		<comments>http://www.mkanderson.com/portal/archives/1872#comments</comments>
		<pubDate>Tue, 06 Jul 2010 17:56:04 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Conferences]]></category>
		<category><![CDATA[Big Design Conference]]></category>
		<category><![CDATA[bigd10]]></category>
		<category><![CDATA[EBay]]></category>
		<category><![CDATA[OpenCamp]]></category>
		<category><![CDATA[Paypal]]></category>
		<category><![CDATA[Woopra]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1872</guid>
		<description><![CDATA[Image via Wikipedia Over the years, I've heard of people having issues with Paypal randomly freezing funds, mostly related to eBay. I never paid that much attention because I never knew anyone personally that happened to. Well, it's different now. Some good people trying to do a good thing are feeling the random Paypal wrath: [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="zemanta-img" style="margin: 1em; display: block;">
<div>
<dl class="wp-caption alignright" style="width: 310px;">
<dt class="wp-caption-dt"><a href="http://commons.wikipedia.org/wiki/File:Social_security_card.gif"><img title="An old Social Security card with the &quot;NOT..." src="http://www.mkanderson.com/portal/resources/2010/07/300px-Social_security_card.gif" alt="An old Social Security card with the &quot;NOT..." width="300" height="176" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image via <a href="http://commons.wikipedia.org/wiki/File:Social_security_card.gif">Wikipedia</a></dd>
</dl>
</div>
</div>
<p>Over the years, I've heard of people having issues with Paypal randomly freezing funds, mostly related to <a class="zem_slink" title="eBay" rel="homepage" href="http://ebay.com">eBay</a>. I never paid that much attention because I never knew anyone personally that happened to. Well, it's different now. <a href="http://openca.mp/blog/paypal-hates-conferences-especially-opencamp/?utm_source=web&amp;utm_medium=twitter" target="_blank">Some good people trying to do a good thing are feeling the random Paypal wrath</a>:</p>
<blockquote><p>Over the past several weeks we’ve had 3-4 random calls from various people at PayPal, all of whom only identify themselves by their first name, none of whom have direct phone numbers or email addresses, and all of whom are asking the exact same questions over and over…</p>
<ul>
<li> What is this OpenCamp thing?</li>
<li>How many people will be coming?</li>
<li>Why are you doing this?</li>
</ul>
<p>Every time I go through the same speech with them. They are aware that we held WordCamp the past two years and have verified the previous registrations those years. They are aware that I personally have had a PayPal account for many years with them, and that I even have the <a class="zem_slink" title="Woopra" rel="homepage" href="http://www.woopra.com/">Woopra</a> account through them with far more volume than OpenCamp will ever have.</p>
<p>But despite the long term and multi-account relationship we enjoy, they’ve gone so far as to force me to send them copies of my drivers license and social security card to some strange physical address, and even run a personal credit check to allow us to keep accepting payments for OpenCamp.</p></blockquote>
<p><a href="http://openca.mp/" target="_blank">OpenCamp</a> is running all registrations through <a class="zem_slink" title="Eventbrite" rel="homepage" href="http://www.eventbrite.com">EventBrite</a> and then into Paypal. It's an easy way to put on a conference, right? As a Big Design organizer my hackles are up. After reading this, I was on the phone immediately to co-organizer Brian Sullivan and he is with other organizers at lunch. We can take our Big Design business elsewhere. In the meantime, I encourage you to complain to Paypal if you registered for OpenCamp.</p>
<p>The irony of all of this is that OpenCamp needs access to the money to have a successful conference. By freezing their account, Paypal is creating a self-fulfilling prophecy. Paypal has successfully put the conference at more risk. <a href="http://openca.mp/blog/paypal-hates-conferences-especially-opencamp/?utm_source=web&amp;utm_medium=twitter" target="_blank">Go read the whole article</a> and pay attention to the information they are asking from OpenCamp. This moronic behavior cannot be justified.</p>
<h6 class="zemanta-related-title" style="font-size: 1em;">Related articles by Zemanta</h6>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://www.brighthub.com/money/personal-finance/articles/36222.aspx">5 Alternatives to PayPal</a> (brighthub.com)</li>
<li class="zemanta-article-ul-li"><a href="http://openca.mp/blog/paypal-hates-conferences-especially-opencamp/">PayPal Hates Conferences - Especially OpenCamp</a> (openca.mp)</li>
</ul>
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		<title>Car Crash of the Day</title>
		<link>http://www.mkanderson.com/portal/archives/1853</link>
		<comments>http://www.mkanderson.com/portal/archives/1853#comments</comments>
		<pubDate>Wed, 16 Jun 2010 19:58:13 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[EEK!]]></category>
		<category><![CDATA[Oh the Humanity!]]></category>
		<category><![CDATA[Sucks]]></category>
		<category><![CDATA[While I was out]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1853</guid>
		<description><![CDATA[While having lunch with some Sabre folks today, a group of firefighters sat at a table next to us. As soon as they ordered, their radios went off and they all rushed out. On my way home, I saw them again working this scene. On the upside, I had spinach lasagna with a caesar salad.]]></description>
			<content:encoded><![CDATA[<p></p><p>While having lunch with some Sabre folks today, a group of firefighters sat at a table next to us. As soon as they ordered, their radios went off and they all rushed out. On my way home, I saw them again working this scene.</p>
<div id="attachment_1854" class="wp-caption alignnone" style="width: 580px">
	<a href="http://www.mkanderson.com/portal/resources/2010/06/crash.jpg"><img class="size-full wp-image-1854 " title="That's Not Going to Buff Out" src="http://www.mkanderson.com/portal/resources/2010/06/crash.jpg" alt="White Truck Blues" width="580" height="279" /></a>
	<p class="wp-caption-text">That&#39;s Not Going to Buff Out</p>
</div>
<p>On the upside, I had spinach lasagna with a caesar salad.</p>
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		<title>My Postmodern Organizer Big Design Conference Recap</title>
		<link>http://www.mkanderson.com/portal/archives/1797</link>
		<comments>http://www.mkanderson.com/portal/archives/1797#comments</comments>
		<pubDate>Wed, 02 Jun 2010 04:22:28 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Big Design]]></category>
		<category><![CDATA[Big Design Conference]]></category>
		<category><![CDATA[Humor]]></category>
		<category><![CDATA[postmodern crap]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1797</guid>
		<description><![CDATA[Thursday While the conference doesn't start until Friday, Thursday, Thursday is the day to be there. The loading and unloading of so-called "swag" and the French mimes with their constant voices telling me to put the books for the bookstore into Ballroom West. So I moved the boxes. All of them. Volunteers telling me something [...]]]></description>
			<content:encoded><![CDATA[<p></p><h3>Thursday</h3>
<div id="attachment_1800" class="wp-caption alignleft" style="width: 224px">
	<a href="http://www.mkanderson.com/portal/resources/2010/06/hummer.jpg"><img class="size-medium wp-image-1800" title="Brian's sister's SUV full so  full" src="http://www.mkanderson.com/portal/resources/2010/06/hummer-224x300.jpg" alt="Brian's sister's SUV full so full" width="224" height="300" /></a>
	<p class="wp-caption-text">Brian&#39;s sister&#39;s SUV full  so full</p>
</div>
<p>While the conference doesn't start until Friday, Thursday, Thursday is the day to be there. The loading and unloading of so-called "swag" and the French mimes with their constant voices telling me to put the books for the bookstore into Ballroom West. So I moved the boxes. All of them. Volunteers telling me something I can't hear like death of a microphone.</p>
<p>Vendors with their giant signage building around me. Handshakes all around. Why do they know my name? There's something about "exhibit coordinator" exhaled lifelessly from the vendor with the nice hair. <a href="http://twitter.com/UserZoom" target="_blank">Alfonzo</a>. <a href="http://userzoom.com/" target="_blank">Userzoom</a>. The company with nice hair. I wish I had nice hair.</p>
<p>More trips to and from cars with signs, boxes, and other awkwardness. <a href="http://twitter.com/brianksullivan" target="_blank">Brian Sullivan</a>'s borrowed Hummer is at capacity and so is Brian. I'm bleeding inside from the death grip of hunger. Eating my soul and my Twitter stream.</p>
<p>Thursday night mixer with speakers. Oh there goes Jared Spool walking by. I'm taller than him but his passing crushes my spirit and I collapse into another room only to find <a class="zem_slink" title="Russ Unger" rel="twitter" href="http://twitter.com/russu">Russ Unger</a> staring away from me. Maybe I'm invisible or just really fat.</p>
<p>There is beer in this place. It is the beer of acceptance, the beer of peer pressure. The beer of unobtainable intellect swirling and fizzing. Thoughts abound. <a href="http://www.design-outloud.com/" target="_blank">Phillip Hunter</a> finds me and I hide inside.</p>
<p><a class="zem_slink" title="chris hester" rel="twitter" href="http://twitter.com/chris_oh">Chris Hester</a> is about, easily talking about design with the micro-celebrities of this plane. There is laughter. Cackling laughter. <a href="http://www.adobe.com" target="_blank">Adobe</a> people are there. They laugh too. So much laughing.</p>
<h3>Friday</h3>
<p>I'm late. I'm early. But late.</p>
<p>More vendors. So. Many. Vendors. We've turned SMU into a trade show and no one seems to care. Not one bird falls from the sky. Dead.<br />
<span id="more-1797"></span><br />
<a href="http://twitter.com/thebrainlady" target="_blank">Susan Weinschenk</a> speaks and people gather and listen. Heads nod. Tweets tweet. Future books sell. Big Design becomes a blur of activity. Donuts with orange icing mock other donuts with their <a href="http://www.aquent.com" target="_blank">Aquent</a> sponsored superiority and their heavy-handed yumminess. And Aquent collects people, like a harvester robot. I don't know how many but so many were collected. So many.</p>
<div id="attachment_1799" class="wp-caption alignright" style="width: 300px">
	<a href="http://www.mkanderson.com/portal/resources/2010/06/myaudience.jpg"><img class="size-medium wp-image-1799" title="They Stare Back At Me" src="http://www.mkanderson.com/portal/resources/2010/06/myaudience-300x224.jpg" alt="They Stare Back At Me" width="300" height="224" /></a>
	<p class="wp-caption-text">They Stare Back At Me</p>
</div>
<p>It's a day of meet and greet. Some speakers don't show. But fortunately a sub-woofer steps up.</p>
<p>At 1:00 pm, I find myself on a stage. They stare at me. People staring. I talk about ideas I have and it makes attendees argue with each other and I feel bad. But really I don't. Only later do I realize <a href="http://www.gallucci.net/" target="_blank">Giovanni Gallucci</a> will mock me, openly and without mercy. Curse him and his western capitalist jackhole persona. I'm only a hippie and am afraid to rush the stage.</p>
<p><a href="http://brandonjamesallen.com/" target="_blank">B.J. Allen</a> is rushing around getting stuff done. I decide I don't like marathon men both real and in my head.</p>
<p><a href="http://www.madpow.net/" target="_blank">Mad*Pow</a> after party lets me down because I was hoping to see infected cattle. I think my hearing needs to be checked. But I stay anyway.</p>
<p>Later, Giovanni and I eat dinner together and his monster is turned off. I no longer fear him, but I'm still fat. <a class="zem_slink" title="Ben Smithee" rel="twitter" href="http://twitter.com/SpychResearch">Ben Smithee</a> watches us both with superior thinness.</p>
<p>Later that night I meet <a href="http://www.unleashedstudios.com/default/" target="_blank">Darren Hall</a> who wears his life on his arms. He connects with me and steals my mojo. I want to curl up into an alien baby fetus. Then I meet <a href="http://www.voiceoveruniverse.com/profiles/profile/show?id=BradVenable" target="_blank">Brad Venable</a>. He does voices. Voices. Lots of them. More than the ones in my head.</p>
<h3>Saturday</h3>
<p><a href="http://www.designthinkingdigest.com/" target="_blank">Chris Bernard</a> speaks about John Hughes. Why is everyone so focused on death? Chris finds the Christ figure in all of John Hughes' movies. I am moved. A little. I'm still not sure Maizy is Uncle Buck's Judas.</p>
<p>Can't attend sessions as work needs to be done. I'm jealous of the attendees drinking from the knowledge pouring from the heads of intellects who share at goats. Joshua Bright runs around me making stuff happen. How I loathe his energy and I try to trip him. It doesn't work. Damn.</p>
<p>Like surreal melting clocks, I get pats on the back from people I don't know. But I remain fat.</p>
<p><a href="http://twitter.com/lara_becker" target="_blank">Lara Becker</a> plans to put a body in the ice chest. She's always thinking behind those glasses. Thinking thoughts.</p>
<p>Jared Spool closes and brings the house down. Literally. Somewhere someone is homeless and wailing about their house.</p>
<p>After party: Jared wears a toga. I become infatuated with <a href="http://www.jeremyjohnsononline.com/" target="_blank">Jeremy Johnson</a>'s hair. I think he hides things in it like Sweet Lou from the <em>Super Globtrotters</em>. One minute he has all of this camera gear and the next it's gone. I will call him Gizmo from now on.</p>
<p>Beer is poured. <a href="http://www.nathan.com/index.html" target="_blank">Nathan Shedroff</a> is too nice. Something must be wrong with him like he was hatched from a pod. He must be stopped.</p>
<p>Some whacked-out beer commercial is played followed by awkward silence.</p>
<h3>Sunday</h3>
<p>Nothing.</p>
<div class="zemanta-pixie" style="margin-top: 10px; height: 15px;"><a class="zemanta-pixie-a" title="Reblog this post [with Zemanta]" href="http://reblog.zemanta.com/zemified/c3faf73f-0c49-485f-a6b3-b782c79ea0ef/"><img class="zemanta-pixie-img" style="border: medium none; float: right;" src="http://img.zemanta.com/reblog_e.png?x-id=c3faf73f-0c49-485f-a6b3-b782c79ea0ef" alt="Reblog this post [with Zemanta]" /></a><span class="zem-script more-related pretty-attribution"><script src="http://static.zemanta.com/readside/loader.js" type="text/javascript"></script></span></div>
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		<title>Car Fire of the Day</title>
		<link>http://www.mkanderson.com/portal/archives/1773</link>
		<comments>http://www.mkanderson.com/portal/archives/1773#comments</comments>
		<pubDate>Mon, 24 May 2010 20:18:31 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[EEK!]]></category>
		<category><![CDATA[Disaster]]></category>
		<category><![CDATA[fire]]></category>
		<category><![CDATA[Oh the Humanity!]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1773</guid>
		<description><![CDATA[As @brianksullivan and I where coming back from SMU today, we passed by this.]]></description>
			<content:encoded><![CDATA[<p></p><p>As <a href="https://twitter.com/brianksullivan">@brianksullivan</a> and I where coming back from SMU today, we passed by this.</p>
<div id="attachment_1774" class="wp-caption alignnone" style="width: 500px">
	<a href="http://www.mkanderson.com/portal/resources/2010/05/carfire.jpg"><img class="size-full wp-image-1774" title="Fire! Fire! Fire!" src="http://www.mkanderson.com/portal/resources/2010/05/carfire.jpg" alt="Fire! Fire! Fire!" width="500" height="332" /></a>
	<p class="wp-caption-text">Fire! Fire! Fire!</p>
</div>
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		<title>Bookmarks for 05/07/2010</title>
		<link>http://www.mkanderson.com/portal/archives/1498</link>
		<comments>http://www.mkanderson.com/portal/archives/1498#comments</comments>
		<pubDate>Fri, 07 May 2010 12:00:19 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
				<category><![CDATA[Delicious Bookmarks]]></category>
		<category><![CDATA[bands]]></category>
		<category><![CDATA[beer]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[Books]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[employment]]></category>
		<category><![CDATA[fonts]]></category>
		<category><![CDATA[highly_recommended]]></category>
		<category><![CDATA[Human Trafficking]]></category>
		<category><![CDATA[human_rights]]></category>
		<category><![CDATA[metal]]></category>
		<category><![CDATA[Music]]></category>
		<category><![CDATA[opensource]]></category>
		<category><![CDATA[Religion]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[typeography]]></category>
		<category><![CDATA[ux]]></category>
		<category><![CDATA[womens_issues]]></category>
		<category><![CDATA[Writing]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1498</guid>
		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 04/02/2010 through 05/07/2010:</p>
<ul>
<li><a href="http://terribleminds.com/ramble/">TERRIBLEMINDS: Chuck Wendig, Freelance Penmonkey | Chuck Wendig: Freelance Penmonkey</a> - </li>
<li><a href="http://beerutopia.stationx.tv/">BeerUtopia &mdash; Tap into the culture of beer</a> - </li>
<li><a href="http://blog.semanticfoundry.com/2010/02/11/the-ux-canon-essential-reading-for-the-user-experience-designer/">The UX Canon: Essential Reading for the User Experience Designer</a> - </li>
<li><a href="http://www.typographyserved.com/Gallery/Ornamental-Typography/118376">Ornamental Typography :: Typography Served</a> - </li>
<li><a href="http://smuttynose.com/">Welcome to the Smuttynose Brewing Company</a> - </li>
<li><a href="http://www.blueskyresumes.com/">Blue Sky Resumes</a> - </li>
<li><a href="http://www.littleboxofideas.com/blog/design-resources/10-more-free-retro-fonts-that-rule-part-ii">10 More Free Retro Fonts That Rule &ndash; Part II | Little Box Of Ideas</a> - </li>
<li><a href="http://twitter.infinityplusone.com/">IPO Twitter Tools:: Infinity Plus One Consulting, LLC :: Infinity Plus One Solutions</a> - </li>
<li><a href="http://www.myspace.com/lookwhatidid">Look What I Did(new record out now!) on MySpace Music - Free Streaming MP3s, Pictures &amp; Music Downloads</a> - </li>
<li><a href="http://www.jeffvandermeer.com/">Ecstatic Days</a> - </li>
<li><a href="http://www.fontsquirrel.com/">Font Squirrel | Handpicked free fonts for graphic designers with commercial-use licenses.</a> - </li>
<li><a href="http://storybook.intertec.ch/joomla/">Storybook - Open Source Novel Writing Software for Novelists, Authors and Creative Writers</a> - </li>
<li><a href="http://www.myspace.com/sylosis">SYLOSIS - In (and out of) the studio! on MySpace Music - Free Streaming MP3s, Pictures &amp; Music Downloads</a></li>
<li><a href="http://www.statesman.com/blogs/content/shared-gen/blogs/austin/faith/index.html">Of Sacred and Secular</a> - </li>
<li><a href="http://www.thesafetynet.org/">SafetyNet</a> - </li>
</ul>
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		<title>The Facebook Whisperer</title>
		<link>http://www.mkanderson.com/portal/archives/1571</link>
		<comments>http://www.mkanderson.com/portal/archives/1571#comments</comments>
		<pubDate>Thu, 29 Apr 2010 18:48:04 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[Social media]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1571</guid>
		<description><![CDATA[Image by TheTruthAbout... via Flickr Gosh, I remember when I first got Facebook. It was so little and cute. It had big, round, watery anime eyes and just begged for attention. I would play with Facebook for hours and not once did I have to water a crop or make flair. Like everything else, Facebook [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="zemanta-img" style="margin: 1em; display: block;">
<div>
<dl class="wp-caption alignright" style="width: 250px;">
<dt class="wp-caption-dt"><a href="http://www.flickr.com/photos/28473961@N02/2666749472"><img title="dog poop" src="http://www.mkanderson.com/portal/resources/2010/05/2666749472_cdbd3a0da8_m.jpg" alt="dog poop" width="240" height="180" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image by <a href="http://www.flickr.com/photos/28473961@N02/2666749472">TheTruthAbout...</a> via Flickr</dd>
</dl>
</div>
</div>
<p>Gosh, I remember when I first got Facebook. It was so little and cute. It had big, round, watery anime eyes and just begged for attention. I would play with Facebook for hours and not once did I have to water a crop or make flair. Like everything else, Facebook isn't so cute anymore now that it's grown up.</p>
<p>First of all it keeps wanting out of the yard with my dirty laundry in its mouth. I've set up all of the fences and thought I had every hole covered with a checkbox. I turn around and the damn thing has dug another hole. Some of these holes are where anybody can see in. So now I have to check the yard nearly every day to make sure Facebook didn't go and start plowing under the fence.<br />
<span id="more-1571"></span><br />
Lately I noticed that all of the training time I put into Facebook has gone out the Windows. It keeps changing how it looks to me. I thought I understood what it wanted and how to get it to do tricks. Then one day, bam! Facebook had gone and changed its appearance, but in a completely non-consistent way. I was totally lost when we started to play. I thought one thing and it took me somewhere else. I learned the hard way that I had to keep going home and starting over just to get Facebook to behave like I wanted. For example, when we played "fan page", Facebook would only play if we started from home.</p>
<p>I will admit, if you get a Facebook, it's much nicer than a MySpace, which is a terrible investment. All the MySpaces I've had experience with were unruly, untrainable, and could not be housebroken. Some MySpaces are so horsey they can't even fit in a netbook and reek of talentless band urine. You can't do much with Myspaces other than tolerate them for what little they offer.</p>
<p>Facebooks have much more potential. It's why it's so disappointing when they crap all over your feed. Taming them in the ways of the feed is time consuming. I spent hours blocking unwanted behaviors only to have Facebook offer me virtual flowers and Russian singles. It doesn't know when to stop.</p>
<p>The worst Facebook behavior is wallet chewing. It really wants at my wallet. Just when I think I have it under control, I'll catch it trying another way to get to it. And it's not just straight wallet snatching either. It's subversive. You won't catch it in the act but hear about it on the news.</p>
<p>Every Facebook owner should know the following risks:</p>
<ul>
<li>Facebook can turn on its owner at any time. It also cannot be killed by ordinary means. Always keep this in mind when playing with it out in the open.</li>
<li>Facebook is prone to spreading diseases. If you play lots of games with Facebook, don't be surprised when your Facebook catches some sort of virus. I recommend regular dipping in new passwords.</li>
<li>If you do like to play lots of games with Facebook, don't be surprised when your friends start ignoring you. Not everyone thinks a Facebook is cute.</li>
<li>Never, ever, let Facebook on the couch. It will never get out of the ass-groove.</li>
</ul>
<p>Good luck with your own Facebook. Remember there are no bad Facebooks, only stupid people.</p>
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		<title>My Connection to the Tragedy in Waco</title>
		<link>http://www.mkanderson.com/portal/archives/1546</link>
		<comments>http://www.mkanderson.com/portal/archives/1546#comments</comments>
		<pubDate>Mon, 19 Apr 2010 19:50:58 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[History]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Terrorism]]></category>
		<category><![CDATA[Waco]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1546</guid>
		<description><![CDATA[On February 28, 1993, I drove to my fiance's apartment to pick her up for lunch. From the parking lot, I noticed there was a note on her door. I ran up the steps to the second floor and read the note. I read it again. And I read it again. It sank in after [...]]]></description>
			<content:encoded><![CDATA[<p></p><div id="attachment_1547" class="wp-caption alignright" style="width: 228px">
	<a href="http://www.mkanderson.com/portal/resources/2010/04/robwilliams.jpg"><img class="size-medium wp-image-1547" title="In memory of Rob Williams" src="http://www.mkanderson.com/portal/resources/2010/04/robwilliams-228x300.jpg" alt="In memory of Rob Williams" width="228" height="300" /></a>
	<p class="wp-caption-text">In memory of Rob Williams</p>
</div>
<p>On February 28, 1993, I drove to my fiance's apartment to pick her up for lunch. From the parking lot, I noticed there was a note on her door. I ran up the steps to the second floor and read the note. I read it again. And I read it again. It sank in after a few more reads. "Keith, Rob was killed in Waco today. I'm going to  meet Cindy." I took the note and drove myself home, still in shock.</p>
<p>My fiance worked for ATF and her co-worker, Robert Williams, and his wife, Cindy, were close friends. Rob befriended her as she was young, new to law enforcement, and new to the South. She applied for an internship with Customs and was offered a job with ATF a year after graduating college. Adjustment to working <a class="zem_slink" title="Little Rock, Arkansas" rel="homepage" href="http://www.littlerock.org/">Little Rock, Arkansas</a> was not easy. She was told by fellow coworkers that white women don't date black men, for example. She was completely out of her element. Rob saw that and it wasn't long until she was meeting with Rob and Cindy socially.</p>
<p>Rob had been out of town for a few days. I heard about his investigation through my fiance, but I didn't know the details. I would get snippets of things like he was looking into a cult leader in Waco, Texas who was stockpiling weapons, the cult leader had sex with young girls, and the cult leader seemed hellbent on creating a stand with police.</p>
<p>After I arrived home, I turned on the TV to reporters talking about a shootout. There on TV I saw my fiance's coworkers in quick clips. One of them crying as he walked alongside a vehicle with a body on it. I knew that must have been Rob. I also saw her boss on the roof of the building getting shot from rounds fired up through the roof. The clips made great television and were repeated regularly. I stopped watching.</p>
<p>Meanwhile, my fiance and another agent waited outside of a building where Cindy was working. She had already heard there were some deaths at the raid in Waco. When she came out of the building and saw them, she said she already knew.</p>
<p>My fiance spent some time with Cindy and went to Rob's home town of <a class="zem_slink" title="Jackson, Mississippi" rel="homepage" href="http://www.jacksonms.gov">Jackson, Mississippi</a> as funeral arrangements were made. I drove there to meet them. The day before the funeral was spent in a bar with ATF agents and a collection of cops from other agencies and local municipalities, all with a connection to Rob. They were a tight group.</p>
<p>Terry, a coworker of Rob as well as a close friend, was at the raid. Terry told me what happened that morning. I had not watched TV since the day of the raid and I wasn't familiar with the series of events. I would find out later that the media wasn't either.</p>
<p><span id="more-1546"></span></p>
<p>Terry said around five in the morning, agents boarded two cattle trailers. The trailers were to disguise the agents since it wasn't unusual to see them around Waco. Terry said as they got closer to the compound they heard "pinging". Then Terry said he noticed beams of light appear where bullets opened small holes in the trailer. Terry thought this raid was going to be one in which they served a warrant but without resistance. Once agents started noticing the bullet holes, fear set in. Terry told me he felt panicky but he was also former military and well-trained. I knew by then even when someone like Terry says they panicked, that was secondary to training and skill.</p>
<p>ATF agents wore body armor and bullet-proof helmets. Terry injured his neck and back by diving behind a concrete structure. He would later require surgery to correct, but never have a full recovery. According to Terry, Rob took cover behind a structure (I can't remember specifically what the structure was). Rob was shooting over the structure and squatting back down. At one point Rob was struck by a bullet in the helmet, knocking him back. When Rob got back up to fire, he was still in the shooter's sights and killed.</p>
<p>In the following weeks, I would hear firsthand stories from people who were there, including my fiance's boss who was hospitalized with several gunshot wounds. The chain of events following the raid were chilling and out-of-sync with the media. I will touch on a few things I know to be true.</p>
<ul>
<li><a class="zem_slink" title="David Koresh" rel="wikipedia" href="http://en.wikipedia.org/wiki/David_Koresh">David Koresh</a> was a crazy cult leader. Why some right-wingers want to make him into a martyr is beyond my comprehension. He had thirteen children by having sex with other children.</li>
<li>David Koresh was stockpiling weapons illegally. I don't care if you agree with a law or not, if you break a law expect consequences. Our system is set up so that any law can be challenged in many different ways. However, firing on police who have sworn to protect the public is not one of those ways. They were looking for trouble and got their wish. In fact, I was told by one of the agents involved that David Koresh said if they don't have their own Armageddon at the compound, they would have to take it into town.</li>
<li>ATF leadership initially blamed undercover agent, Robert Rodriguez, for not notifying them that the element of surprise was gone. Rodriguez was later exonerated of the  accusation, but not before he locked himself in his home and struggled with serious depression. Someone told my fiance that he was already messed up from being undercover in the cult. Bible drills, the constant preaching, and the mentality of Koresh's followers took its toll on Rodriguez. ATF leadership using him as a scapegoat was enough to send him over the edge. I don't know Rodriguez, but I always felt bad for him.</li>
<li>David Koresh ordered his own people to set fire to the compound. The FBI has recordings of that order and the subsequent attempts to put the fire out after the FBI backed off. This happened on April 19 when the FBI drove an APC into one wall of the compound.</li>
<li>Prior to the fire at the compound, Koresh let all of the children out of the compound except the ones he fathered. Again, why he is any kind of martyr defies explanation.</li>
<li>Right-wingers who complain about Islamic terrorism should recognize David Koresh for what he was. We have prosecuted potential terrorists for way less that what Koresh was getting by with. Religious terrorism is a real issue. People's faith can be used to manipulate them into unspeakable acts. Koresh was doing that to some people who might have otherwise led normal lives. Koresh was a terrorist, plain and simple. You can spin it anyway you want, but the fact is he broke the law and fired on law enforcement during a search warrant. In the end, Koresh is the villain of this story and he took the coward's way out by killing himself and murdering his own children.</li>
</ul>
<p>One lesson I learned from this whole thing was the disparity between what is reported and the reality. TV news only provides a window into an event. I was 23 when this all happened and I lost a lot of idealism as a result. The misreporting and fabrications that followed the tragedy only made all of it worse on victims' and families on both sides of the standoff.</p>
<p>The most honest reporting of the Waco tragedy was on <a href="http://channel.nationalgeographic.com/series/final-report/2537/Overview" target="_blank">National Geographic's "The Final Report"</a>. By watching that documentary, you will truly understand what happened and how the leadership who made bad decisions didn't have long-term consequences. I watched Rob's widow go through hell because of all of this and I can tell you none of the leadership suffered like she did.</p>
<p>April 19 is an infamous date when it comes to domestic terrorism. Today, I've read mentions on conservative websites about the anniversary of the fire, for example <a href="http://michellemalkin.com/2010/04/19/oklahoma-city-waco-and-crisis-exploitation/" target="_blank">Michelle Malkin's blog article</a>. The articles are all framed around intrusive government practices. Would conservatives be so quick to yell "gun rights" if David Koresh was Islamic? Terrorism is terrorism. I want protection from Christian cults as much I want protection from Islamic militants. I detest them all. David Koresh was responsible for the series of events leading to the deaths of his own people. ATF may have made tactical mistakes and ATF leadership may have unforgivably screwed up. However, it was Koresh and his people who broke the law and fired on law enforcement. To spin it any other way is disservice to my friend, Rob, and the other victims of Koresh's insanity.</p>
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		<title>Holy Wars: Apple Vs. Adobe or What&#039;s Old Is New Again</title>
		<link>http://www.mkanderson.com/portal/archives/1537</link>
		<comments>http://www.mkanderson.com/portal/archives/1537#comments</comments>
		<pubDate>Tue, 13 Apr 2010 20:58:07 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[Adobe Systems]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Whiny Bitches]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1537</guid>
		<description><![CDATA[Way back in the day, before all this fancy schmancy new-fangled crap you pass off for modern computing, we had our very own technology holy wars. Back then it was CP/M versus DOS. There was even a multitasking version of CP/M (I know, even before Apple was a company). However, famously Bill Gates was able [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><a href="http://www.mkanderson.com/portal/resources/2010/04/holywardude.png"><img class="alignright size-full wp-image-1539" title="holywardude" src="http://www.mkanderson.com/portal/resources/2010/04/holywardude.png" alt="holywardude" width="325" height="530" /></a>Way back in the day, before all this fancy schmancy new-fangled crap you pass off for modern computing, we had our very own technology holy wars. Back then it was CP/M versus DOS. There was even a multitasking version of CP/M (I know, even before Apple was a company). However, famously <a class="zem_slink" title="Bill Gates" rel="homepage" href="http://www.microsoft.com/presspass/exec/billg/default.mspx">Bill Gates</a> was able to answer IBM's call faster and now we have Windows instead of world peace and flying cars.</p>
<p>People surprise me a lot, and not by jumping out from around corners. If I've learned anything from my time in tech, it's never get involved in a holy war. Sure, when I was green and there was a full-on Mac versus PC debate on a mailing list, I'd stick my n00b neck in there like a bear cub looking for honey. When I read ZDNet news regularly, there wasn't a Mac or PC article that didn't have the other side trying to bring the holy war to the article comments. That's also where I noticed an invading third party, the Linux people, make periodic drive-by comments. After a while it occurred to me these arguments were never playing out. Windows people went back to virus cleaning. Mac people went back to making sweet, sweet love to their computers. Linux people went back to eating food from their moms' fridges.</p>
<p>The only thing that has changed between then and now is both <a class="zem_slink" title="Microsoft" rel="homepage" href="http://www.microsoft.com">Microsoft</a> and <a class="zem_slink" title="Apple" rel="homepage" href="http://www.apple.com">Apple</a> brought the holy war to their respective ad campaigns. I guess they finally gave the people what they really wanted.<br />
<span id="more-1537"></span><br />
The technological holy war is not new. What is it about technology that makes people so emotional?  It's not like there's a Sicilian and death on the line. This emotion tied to technology, especially computers, is disturbing. It's like being a moderate near a political rally. It's interesting to watch the two sides but you don't want to be there when the batons come out. I refer back now to one of my favorite HCI books, <em><a class="zem_slink" title="The Second Self: Computers and the Human Spirit" rel="amazon" href="http://www.amazon.com/Second-Self-Computers-Human-Spirit/dp/0671606026%3FSubscriptionId%3D0G81C5DAZ03ZR9WH9X82%26tag%3Dmkanderson%26linkCode%3Dxm2%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0671606026">The Second Self</a></em>, by Sherry Turkle:</p>
<blockquote><p>Young children see almost everything in the world as alive in one way or another. This "animism" pervades the child's thinking until the development of concepts that help draw the line between the alive and the not-alive. Childhood animism has two faces: it makes the world friendly and understandable, but it can make it frightening as well. . . . We are drawn to what frightens us, we play with what disturbs us, in part to try to reassert our control over it. (p. 33-34)</p></blockquote>
<p>Turkle observed children interacting with a <a href="http://en.wikipedia.org/wiki/Merlin_toy" target="_blank">Merlin</a> and a <a href="http://en.wikipedia.org/wiki/Speak_%26_Spell_%28toy%29" target="_blank">Speak &amp; Spell</a>. She noticed, as the title of the book suggests, children behave differently when interacting with technology. It was more emotional. Most of us grew up with small electronics and computers; I had my first computer 31 years ago. Because I've had so many, I'm a little detached from computers, aside from my pure unadulterated anger at shit not working.</p>
<p>Emotionally siding with the companies making technology seems like a logical leap. The companies are the creators, near deities to some. In my political analogy, they are the parties behind the vapid candidates representing them. Once we make something such a part of ourselves and our personal identity,  certainly the creators take on god-like states.</p>
<p>Yesterday I read "<a href="http://innerdaemon.wordpress.com/2010/04/10/sorry-adobe-you-screwed-yourself/" target="_blank">Sorry, Adobe, You Screwed Yourself</a>", an article with enough traction to be a meme. Look at the raw emotion in this quote:</p>
<blockquote><p>Adobe had multiple chances to prove their worth to Apple and they failed miserably. They ignored the OS X version of Flash. They ignored Photoshop – witness the rise of Acorn, Pixelmator etc.</p>
<p>Sorry, Adobe, you screwed yourself. You made a business decision in 1996 to screw Apple when it needed you most to gain credibility for its fledgling OS with the creative crowd. Somehow, Apple making a business decision to protect its customers from your shitty product is the most egregious ethical concern of our time.</p></blockquote>
<p>I suggest pulling back the shiny outer layer and remembering we are talking about a couple of modern American businesses.  They are more dysfunctional than your distant relatives and  their products are only "good enough" to make it to market. It's not like Apple has never had quality issues and it's not like Adobe  hasn't tried to shut out competition. Any expectation of loyal behavior from any modern company is misguided at best. Companies are slaves to their shareholders. Decisions are rarely made beyond getting through the quarter until the next earnings announcements. <a href="http://www.mkanderson.com/portal/archives/418" target="_self">I'm certainly no close friend of Adobe</a>, but I think the Apple people protest way too much. It seems we're living Turkle's idea of animism but applied to the companies who make our beloved tech. It's time to back away from Apple and Adobe and get some fresh air; it's just another in a long line of holy wars.</p>
<p>Other tech holy wars of note:</p>
<ul>
<li><a href="http://burro.astr.cwru.edu/stu/pre20th_europe_church.html" target="_blank">The Church versus Copernicus</a></li>
<li><a href="http://www.catholic.com/library/Galileo_Controversy.asp" target="_blank">The Church versus Galileo</a></li>
<li><a href="http://medievalhistory.suite101.com/article.cfm/inquisitions_of_the_middle_ages" target="_blank">Screw it, The Church versus pretty much everyone at some point</a></li>
<li><a href="http://www.amazon.com/AC-DC-Savage-First-Standards/dp/0787982679/ref=sr_1_4?ie=UTF8&amp;s=books&amp;qid=1271189647&amp;sr=8-4" target="_blank">Edison versus Tesla (Must Read!)</a></li>
<li><a href="http://www.kirps.com/web/main/_blog/all/cpm---the-father-of-ms-dos-and-windows.shtml" target="_blank">CP/M versus DOS</a></li>
<li><a class="zem_slink" title="OS/2" rel="wikipedia" href="http://en.wikipedia.org/wiki/OS/2">OS/2 Warp</a> versus Usability</li>
<li><a href="http://www.youtube.com/watch?v=Id_kGL3M5Cg" target="_blank">Windows versus Mac</a></li>
<li><a href="http://blogs.computerworld.com/15906/linuxs_worst_enemies_linux_fans" target="_blank">Linux versus all lesser operating systems</a></li>
<li><a href="http://www.technicalcommunicationcenter.com/2009/02/08/which-text-editor-to-use-for-technical-writing-adobe-framemaker-or-microsoft-word/" target="_blank">Framemaker versus Microsoft Word</a></li>
<li><a href="http://www.ivanwalsh.com/reviews/robohelp-or-doc-to-help-%E2%80%93-which-one-do-you-recommend/3557/" target="_blank">Doc-To-Help versus Robohelp</a></li>
<li><a href="http://news.bbc.co.uk/2/hi/entertainment/3105444.stm" target="_blank">The Beatles versus Apple</a></li>
<li><a href="http://en.wikipedia.org/wiki/United_States_v._Microsoft" target="_blank">The Department of Justice versus Microsoft (and nobody cares now)</a></li>
</ul>
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<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://www.businessinsider.com/adobe-is-considering-suing-apple-2010-4">Adobe Considers Suing Apple (ADBE, AAPL)</a> (businessinsider.com)</li>
<li class="zemanta-article-ul-li"><a href="http://blogs.wsj.com/digits/2010/04/12/the-war-of-words-between-apple-and-adobe/">The War of Words Between Apple and Adobe</a> (blogs.wsj.com)</li>
<li class="zemanta-article-ul-li"><a href="http://www.bendbulletin.com/apps/pbcs.dll/article?AID=/20100413/NEWS0107/4130332/-1/rss">Adobe, facing criticism from Apple, updates popular software suite</a> (bendbulletin.com)</li>
<li class="zemanta-article-ul-li"><a href="http://www.mondaynote.com/2010/04/11/the-adobe-apple-flame-war/">The Adobe - Apple Flame War</a> (mondaynote.com)</li>
<li class="zemanta-article-ul-li"><a href="http://ztrek.blogspot.com/2010/04/no-winners-in-apple-adobe-imbroglio.html">No winners in the Apple-Adobe imbroglio over Flash and HTML5</a> (ztrek.blogspot.com)</li>
</ul>
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		<title>Dreamlog: 6 Minutes Until It Gets Real Weird</title>
		<link>http://www.mkanderson.com/portal/archives/1517</link>
		<comments>http://www.mkanderson.com/portal/archives/1517#comments</comments>
		<pubDate>Thu, 08 Apr 2010 13:23:33 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Dreams]]></category>
		<category><![CDATA[Bill O'Reilly]]></category>
		<category><![CDATA[Doug E Fresh]]></category>
		<category><![CDATA[Self Absorbed Clap Trap]]></category>
		<category><![CDATA[Southern Baptist Convention]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1517</guid>
		<description><![CDATA[This dream was too bizarre not to share. Dressed in a suit (something I don't even own right now), I visited a Southern Baptist church specifically to watch Doug E Fresh perform. Who wouldn't? The church was packed with white people in suits. I could only sit in the back. Doug E Fresh came out [...]]]></description>
			<content:encoded><![CDATA[<p></p><div id="attachment_1518" class="wp-caption alignright" style="width: 300px">
	<a href="http://www.mkanderson.com/portal/resources/2010/04/cecily_my_dream_0001.png"><img class="size-full wp-image-1518 " title="Cecily Police Sketches My Dream" src="http://www.mkanderson.com/portal/resources/2010/04/cecily_my_dream_0001.png" alt="Cecily Police Sketches My Dream" width="300" height="297" /></a>
	<p class="wp-caption-text">Cecily Police Sketches My Dream</p>
</div>
<p>This dream was too bizarre not to share.</p>
<p>Dressed in a suit (something I don't even own right now), I visited a <a class="zem_slink" title="Southern Baptist Convention" rel="homepage" href="http://www.sbc.net/">Southern Baptist</a> church specifically to watch <a class="zem_slink" title="Doug E. Fresh" rel="homepage" href="http://www.dougefresh.com">Doug E Fresh</a> perform. Who wouldn't? The church was packed with <a class="zem_slink" title="White people" rel="wikipedia" href="http://en.wikipedia.org/wiki/White_people">white people</a> in suits. I could only sit in the back. Doug E Fresh came out in a gold suit and opened with "The Show", of course. I whipped out my <a class="zem_slink" title="Palm Pre" rel="homepage" href="http://www.palm.com/us/products/phones/pre/index.html">Palm Pre</a> to post photos to Twitter. After "The Show", he stepped back and a collection of all white religious singers started performing. They were of the horrible rod-up-the-ass type: men in suits and toupees next to women in bad 80s dresses and poofy Southern hair and extreme makeup.</p>
<p>Yeah, it gets weirder.</p>
<p>I moved closer hoping to get a photo of Doug E Fresh, frustrated at hearing "Just As I Am" over and over. I end up on a pew next to a blond woman who was too sleepy to sit up straight and kept leaning on me. I pushed her off my shoulder and she would mumble in her sleep something about how boring the music was. While I agreed, she annoyed me and I still couldn't get a good shot of Doug E Fresh.</p>
<p>Then a recurring theme in my dream began: I needed to find a bathroom. I got up and walked to the left of the stage where the bathrooms were. Naturally, the bathroom was completely full of men and boys and I couldn't get in. Inconsiderate jerks. So I walked back to the auditorium. A lady waved at me and motioned for me to sit next to her. She was about my age but really rough looking, in that trailer park, third world way. I didn't know her but she talked to me like we met at the last bad concert and then I remembered her. Then I remembered she had a husband who beat her and she  complained about him. Naturally he showed up. He was thick and mean and confronted me for talking to his wife. Fortunately I was able to produce the late nineteenth century six-shooter I just had appraised for $17,000. Yeah, by this time I was even saying "WTF?"</p>
<p>Eventually I became disgusted that Doug E Fresh was apparently not performing again as well as the sudden appearance of toilets embedded in the pews. I walked out of the church. In the muddy gravel parking lot, two Japanese boys had assembled a small rocket. <a class="zem_slink" title="Bill O'Reilly (political commentator)" rel="homepage" href="http://www.billoreilly.com">Bill O'Reilly</a> came out of the church and shooed them away. Then he got into the rocket, which was only big enough for him. He accidentally triggered the launch sequence and became washed with panic. Some other <a class="zem_slink" title="Fox Broadcasting Company" rel="homepage" href="http://www.fox.com">Fox</a> reporter, one of the generic plastic ladies, came out and reached behind him to turn off the switch he couldn't see.</p>
<p>By the time this happened, I decided to jettison myself from the dream, hoping to god this was not a peek into a <a class="zem_slink" title="Parallel universe (fiction)" rel="wikipedia" href="http://en.wikipedia.org/wiki/Parallel_universe_%28fiction%29">parallel universe</a> where another me actually lives this reality.</p>
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<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://harlemworldblog.wordpress.com/2010/01/23/all-the-way-to-heaven-with-doug-e-fresh-at-the-apollo-video/">All the Way To Heaven with Doug E. Fresh at the Apollo (video)</a> (harlemworldblog.wordpress.com)</li>
<li class="zemanta-article-ul-li"><a href="http://www3.timeoutny.com/newyork/thevolume/2010/04/live-review-pics-xxl-mags-freshmen-show/">Live review + pics: XXL mag's Freshmen show</a> (timeoutny.com)</li>
<li class="zemanta-article-ul-li"><a href="http://www.msatheists.org/2009/12/southern-baptists-and-alcohol.html">Southern Baptists and Alcohol</a> (msatheists.org)</li>
<li class="zemanta-article-ul-li"><a href="http://r.zemanta.com/?u=http%3A//abcnews.go.com/WN/baptists-planning-disown-church-female-pastor/story%3Fid%3D10252735&amp;a=15812773&amp;rid=c5284bf1-9c47-4cfa-bf27-da5db19eef7c&amp;e=5694508c2ab38f9c6e9f79a0c3ca22ef">Baptists to Disown Church Over Female Pastor</a> (abcnews.go.com)</li>
<li class="zemanta-article-ul-li"><a href="http://r.zemanta.com/?u=http%3A//www.guardian.co.uk/music/2010/feb/11/readers-recommend-meaningless-words-songs&amp;a=12918803&amp;rid=c5284bf1-9c47-4cfa-bf27-da5db19eef7c&amp;e=2d2ab5e25222c89d51191c29caf612cc">Readers recommend: Na-na-hey-hey songs</a> (guardian.co.uk)</li>
</ul>
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		<title>Bookmarks for 03/31/2010</title>
		<link>http://www.mkanderson.com/portal/archives/1316</link>
		<comments>http://www.mkanderson.com/portal/archives/1316#comments</comments>
		<pubDate>Wed, 31 Mar 2010 22:00:12 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
				<category><![CDATA[Delicious Bookmarks]]></category>
		<category><![CDATA[art]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[Books]]></category>
		<category><![CDATA[CSS]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[development]]></category>
		<category><![CDATA[financial]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[graphics]]></category>
		<category><![CDATA[Legal]]></category>
		<category><![CDATA[lifehacks]]></category>
		<category><![CDATA[metal]]></category>
		<category><![CDATA[Music]]></category>
		<category><![CDATA[photography]]></category>
		<category><![CDATA[photoshop]]></category>
		<category><![CDATA[programming]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[utilities]]></category>
		<category><![CDATA[web]]></category>
		<category><![CDATA[wordpress]]></category>
		<category><![CDATA[Writing]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1316</guid>
		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 03/05/2010 through 03/31/2010:</p>
<ul>
<li><a href="http://www.coolinfographics.com/">Cool Infographics - Cool Infographics</a> - </li>
<li><a href="http://www.blog.spoongraphics.co.uk/">Blog.SpoonGraphics</a> - </li>
<li><a href="http://richworks.in/">Richworks | All round inspiration, resources and Design tutorials</a> - </li>
<li><a href="http://digital-artist-toolbox.com/">digital-artist-toolbox</a> - </li>
<li><a href="http://webdesignledger.com/">Web Design Blog, Tutorials and Inspiration | Web Design Ledger</a> - </li>
<li><a href="http://www.wisebread.com/">Wise Bread | Personal Finance and Frugal Living Forums</a> - </li>
<li><a href="http://www.uspto.gov/">United States Patent and Trademark Office</a> - </li>
<li><a href="http://www.htaccesseditor.com/en.shtml">[en] .htaccess Editor</a> - </li>
<li><a href="http://www.honerakrawi.com/">HONER AKRAWI</a> - </li>
<li><a href="http://www.fuelyourcreativity.com/the-lost-principles-of-design/">The Lost Principles of Design | Fuel Your Creativity</a> - </li>
<li><a href="http://feeds.delicious.com/v2/rss/suredoc">500 Internal Server Error</a> - 500 Internal Server Error</li>
<li><a href="http://nicolasgallagher.com/demo/pure-css-speech-bubbles/bubbles.html">Pure CSS speech bubbles &ndash; Nicolas Gallagher</a> - </li>
<li><a href="http://www.tweetbookz.com/">TweetBookz - print high quality books of tweets from any Twitter account!</a> - </li>
<li><a href="http://css3generator.com/">CSS3 Generator</a> - </li>
<li><a href="http://www.nolifetilmetal.com/">No Life Til Metal - CD Gallery</a> - </li>
<li><a href="http://www.mauricebroaddus.com/">Maurice Broaddus</a> - </li>
<li><a href="http://metalographer.tumblr.com/">METALOGRAPHER</a> - </li>
</ul>
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		<title>Unleashing the Content Harvesters</title>
		<link>http://www.mkanderson.com/portal/archives/1442</link>
		<comments>http://www.mkanderson.com/portal/archives/1442#comments</comments>
		<pubDate>Thu, 18 Mar 2010 19:27:41 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Legal]]></category>
		<category><![CDATA[Negative Culture]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Books]]></category>
		<category><![CDATA[Google Books]]></category>
		<category><![CDATA[Intellectual property]]></category>
		<category><![CDATA[Law]]></category>
		<category><![CDATA[photography]]></category>
		<category><![CDATA[Publishing]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1442</guid>
		<description><![CDATA[I've been thinking a while about the case of Google Books massive scanning project. It reminds me of the Harvester machines from Terminator Salvation. Google was hell-bent on acquiring books and it eventually became a battle between publishers and the Google Harvester. Publishers at least had the funds to hire attorneys and the ramifications of [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>I've been thinking a while about the case of <a class="zem_slink" title="Google" rel="homepage" href="http://google.com">Google</a> Books massive scanning project. It reminds me of the <a href="http://terminator.wikia.com/wiki/Harvester" target="_blank">Harvester machines from Terminator Salvation</a>. Google was hell-bent on acquiring books and it eventually became a battle between publishers and the Google Harvester. Publishers at least had the funds to hire attorneys and the ramifications of what Google Books will become haven't even begun to take hold.</p>
<div id="attachment_1443" class="wp-caption alignnone" style="width: 500px">
	<a href="http://www.stop43.org.uk/"><img class="size-full wp-image-1443 " title="The UK Government wants to introduce a law to  allow anyone to use your photographs commercially, or in ways you might  not like, without asking you first." src="http://www.mkanderson.com/portal/resources/2010/03/stop43.jpg" alt="The UK Government wants to introduce a law to allow anyone to use  your photographs commercially, or in ways you might not like, without  asking you first." width="500" height="156" /></a>
	<p class="wp-caption-text">The UK Government wants to introduce a law to  allow anyone to use your photographs commercially, or in ways you might  not like, without asking you first.</p>
</div>
<p>In reading more about the <a href="http://www.stop43.org.uk/" target="_blank">UK Digital Economy Bill</a>, I realize something bigger than any individual has been put into motion: the world-wide culture of content harvesting.</p>
<p>Without exaggeration, Google's business model dictates it must <em>own </em>all the world's content. Right now everybody is okay with that because we all use Google's Web, image, news, blog, map, book, and scholar search services. Every day we are telling Google they are doing what we want.</p>
<p>So why should it surprise anyone when companies use the Internet in the same way individuals do (see image above)? Companies are made of people. Governments are run by people. When it became a cultural <a class="zem_slink" title="Norm (sociology)" rel="wikipedia" href="http://en.wikipedia.org/wiki/Norm_%28sociology%29">norm</a> to pirate books, movies, music, and photographs, why wouldn't company employees do what they do at home?</p>
<p>Enter Clause 43 of the UK Digital Economy Bill. The language legitimizes unauthorized use of <a class="zem_slink" title="Intellectual property" rel="wikipedia" href="http://en.wikipedia.org/wiki/Intellectual_property">intellectual property</a> by lumping all work on the Internet into a "collective". The philosophy seems to be this: creators who put any content on the Internet divorce themselves of control of that content. Side note: I'm seeing more questioning of the hive mentality (recommended reading <a href="http://www.amazon.com/You-Are-Not-Gadget-Manifesto/dp/0307269647/ref=wl_it_dp_o?ie=UTF8&amp;coliid=I1ESDPTZJPUVCS&amp;colid=ZML1DLB5T63X" target="_blank"><em>You are Not a Gaget</em> by Jaron Lanier</a>).</p>
<p>My internal question machine kicks into gear:</p>
<ul>
<li>Does accidental publishing of content put it into the collective to be used?</li>
<li>Can content be retracted?</li>
<li>Is there any direct recourse for individuals who retract published work?</li>
<li>Can a web-based service's failure to hide private content provide any recourse for individuals whose works became part of the collective?</li>
<li>Will I see my daughter's face on a can of soup one day?</li>
<li>What are the international ramifications? Specifically, does that mean if I know a photographer in the UK, for example, can I use his work without telling him?</li>
<li>Can people in the UK use my stuff without my permission?</li>
<li>Who decides what is and isn't in the collective?</li>
<li>Most importantly: what does this mean for people who make a living as artists and writers? Will the "licensing body" feed their children and pay their rent?</li>
</ul>
<p>I could come up with questions along those lines all day. Many content creators could.</p>
<p>I agree with the opponents of this legislation. But this is a basic problem with society in general. When things are left up to a government to decide, they will screw it up. Just because technology poses hard questions to answer, we shouldn't leave it up to government bodies to decide. Culturally the world is saying they want everything for free. A large part of the solution is to work on public campaigns, education, and real solutions as to how to handle intellectual property.  The war between people and companies will get nastier, especially when governments feel compelled to get involved and have such a history of siding where the money is.</p>
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<li class="zemanta-article-ul-li"><a href="http://www.huffingtonpost.com/2010/02/23/british-authors-and-publi_n_473257.html">British Authors And Publishers Opt Out Of Google Books By The Thousands</a> (huffingtonpost.com)</li>
<li class="zemanta-article-ul-li"><a href="http://www.huffingtonpost.com/2010/01/28/amazon-and-others-slam-re_n_440369.html">Amazon And Others Slam Revised Google Books Deal</a> (huffingtonpost.com)</li>
<li class="zemanta-article-ul-li"><a href="http://r.zemanta.com/?u=http%3A//www.guardian.co.uk/books/2010/feb/23/authors-opt-out-google-book-settlement&amp;a=13550080&amp;rid=60b02ddf-35df-4c54-828b-1e183c7015d7&amp;e=fb438f3a2a2c37cbf21ba6b337199dbf">Thousands of authors opt out of Google book settlement</a> (guardian.co.uk)</li>
<li class="zemanta-article-ul-li"><a href="http://yro.slashdot.org/story/10/03/16/000253/UK-Internet-Filtering-Bill-Watered-Down?from=rss">UK Internet Filtering Bill Watered Down</a> (yro.slashdot.org)</li>
<li class="zemanta-article-ul-li"><a href="http://www.iwr.co.uk/information-world-review/news/2259695/digital-economy-bill-rushing">Digital economy bill rushing through parliament</a> (iwr.co.uk)</li>
<li class="zemanta-article-ul-li"><a href="http://go.theregister.com/feed/www.theregister.co.uk/2010/03/05/mandybill_orphan_works/">Photographers rue Mandy's copyright landgrab</a> (go.theregister.com)</li>
<li class="zemanta-article-ul-li"><a href="http://www.newstatesman.com/technology/2010/01/british-telecom-bill-clauses">British Telecom and Google oppose clauses in UK's Digital Economy Bill</a> (newstatesman.com)</li>
<li class="zemanta-article-ul-li"><a href="http://www.plagiarismtoday.com/2009/11/19/3-count-sweeping-reform/">3 Count: Sweeping Reform</a> (plagiarismtoday.com)</li>
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		<title>The Quest for the Paperless Office (Part 1: Future-Proofing)</title>
		<link>http://www.mkanderson.com/portal/archives/887</link>
		<comments>http://www.mkanderson.com/portal/archives/887#comments</comments>
		<pubDate>Wed, 17 Mar 2010 19:57:03 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[home office]]></category>
		<category><![CDATA[lifehacks]]></category>
		<category><![CDATA[OCR]]></category>
		<category><![CDATA[organization]]></category>
		<category><![CDATA[PDF/A]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=887</guid>
		<description><![CDATA[When not doing my real job, I pursue the Great Purge of 2008. I appear to be behind schedule so it's like most big IT projects. In my defense, proper purging is predicated by planning, precision, premeditated patterns, and pre-medicated posturing, especially when it applies to paper. So here's a little story: Once upon a [...]]]></description>
			<content:encoded><![CDATA[<p></p><div id="attachment_1428" class="wp-caption alignright" style="width: 400px">
	<a href="http://www.mkanderson.com/portal/resources/2010/03/76461881.jpg"><img class="size-full wp-image-1428 " title="My Family Legacy" src="http://www.mkanderson.com/portal/resources/2010/03/76461881.jpg" alt="" width="400" height="300" /></a>
	<p class="wp-caption-text">Yes, it has been like this since the first time I posted it.</p>
</div>
<p>When not doing my real job, I pursue the Great Purge of 2008. I appear to be behind schedule so it's like most big IT projects. In my defense, proper purging is predicated by planning, precision, premeditated patterns, and pre-medicated posturing, especially when it applies to paper. So here's a little story:</p>
<p>Once upon a time, there was this woman who started a construction business with her husband in the late 1940s. Even today the little construction-company-that-could is still in business. She kept meticulous records. Every receipt, invoice, check stub, statement, IOU, and tissue she filed away. As time passed, boxes multiplied like bunnies. One day, the volume of paperwork was so incomprehensibly insurmountable, her family intervened and non-hilarity ensued. By "one day" I mean last year. By "woman" I mean my grandmother. I can only shake my fist at the sky and yell "why do you mock me bloodline?!" for I too have been stockpiling my own paperwork. The end.</p>
<p>Here I sit scrawling a shockingly long article about my own horde of paper. A couple of notes before I begin: first, not a single company has sponsored this so all opinions are my own. Second, the criteria I use for what is acceptable for my life may not work for everybody, so before you shred those Confederate land deeds you found in your attic, make sure you know what you're doing. I'm just trying to share helpful advice.<br />
<span id="more-887"></span></p>
<h3>Starting At the End</h3>
<p>As the title suggests, I formed a plan around future-proofing. Future-proofing is ensuring any product from a process is easily accessible in the future. For example, books printed on high-quality paper will last longer than books printed on toilet paper. Feel free to experiment. Admittedly, this is an over-simplified definition but I'm doing home and home-office documents not files from Area 51.</p>
<p>Naturally when we talk about paperless, we mean going digital as in paper to computer. If you assumed something else, please let me know how you are reading this blog; I'm intrigued.</p>
<p>Before I jump-start my purge, I have needs. And I have requirements too:</p>
<ul>
<li>I need to comply with tax retention laws.</li>
<li>I want to store documents in such a way that I can open them in the future without going through hell.</li>
<li>I want to be able to search my documents.</li>
<li>I will need redundancy to protect all my hard work.</li>
</ul>
<p>Simple, right? Here is how I addressed each of these requirements.</p>
<h3>Retention Laws</h3>
<p>You can do a Google search and find tons of opinions on retention. My advice is just call your accountant to ensure you comply with both federal and state. Most experts say you need seven years of personal tax information and  ten years of business tax information, but ask definitely ask your accountant. Just because it's on a random website doesn't mean it applies to your situation, or for that matter, true. Got it?</p>
<h3>Document Formats</h3>
<p>I know I'm going to scan documents to be saved digitally. I learned my lesson about document formats while working in IT many years ago. Remember <a href="http://en.wikipedia.org/wiki/Wang_Laboratories#Decline_and_fall" target="_blank">Wang word processors</a>? Exactly. For a while there was a niche specialty of doing Wang-to-anything-but-Wang file conversions. In addition, I personally have a bunch of documents originally formatted in Wordstar that no longer can be read with the original formatting.</p>
<p>This is the first gotcha when it comes to a paperless conversion: Not all scanning software saves documents into a future-proof file format or even into a file. It's true. A lot of the documentation management software that ships with document scanners or is sold independently saves files into a proprietary database. This is obviously not future-proof and it's pretty annoying to be permanently chained to proprietary software.</p>
<p>Enter <a href="http://www.pdfa.org/doku.php" target="_blank">PDF/A</a>. Go to  the PDF/A website and read about how it's an archiving standard. Your  best bet in storing your files in something you can access them from in  the future will be the PDF/A format. Because it's a recognized <a class="zem_slink" title="International Organization for Standardization" rel="homepage" href="http://www.iso.org/">ISO  standard</a> and large companies and governments are actually using PDF/A, your chances in the  future of accessing and/or converting them is much greater than if you go with bad software.</p>
<h3>Searching Documents</h3>
<p>PDF/A files are stored in plain text. That means they are searchable by definition. However, when you scan documents, they are saved as an image. So your <a class="zem_slink" title="Document management system" rel="wikipedia" href="http://en.wikipedia.org/wiki/Document_management_system">document management</a> software should ideally allow you to store metadata about each file as you scan. For example, you would type key words like "bank statement" and "prison record" to be stored within the files. In addition, good document management software will also do a quick OCR scan of your document and save OCR copy within the <a class="zem_slink" title="Portable Document Format" rel="homepage" href="http://www.adobe.com/devnet/pdf/pdf_reference_archive.html">PDF file</a>.</p>
<h3>Redundant Storage</h3>
<p>My final requirement is to have enough file storage. Because I know I'm going to scan a bazillion documents and then save them, I need a lot of hard drive space and an equal amount of backup space. This takes planning because I'm not made of money. Things would be better if some publisher <a href="http://www.mkanderson.com/portal/archives/1242">would just accept my open book proposal</a>, but wishes aren't ponies or something like that.</p>
<h3>The Plan</h3>
<p>So here is my plan for getting this all done:</p>
<ol>
<li>Obtain a document scanner: to be addressed in part 2 of this series.</li>
<li>Buy beer: this helps lubricate the robotics that will be actually feeding paper into the scanner.</li>
<li>Obtain document management software: to be addressed in part 3 of this series.</li>
<li>Obtain file storage and backup: to be addressed in part 4 of this series.</li>
<li>Actually do it: to be addressed in part 5 of this series.</li>
</ol>
<p>Who knows, I might get all of this done.</p>
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<li class="zemanta-article-ul-li"><a href="http://blogs.adobe.com/pdfitmatters/2010/03/details_matter_conforming_with.html">Details Matter: Conforming with International Standards for Viewing PDF Files</a> (blogs.adobe.com)</li>
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		<title>In Which I Fix the Health Care Problem</title>
		<link>http://www.mkanderson.com/portal/archives/1413</link>
		<comments>http://www.mkanderson.com/portal/archives/1413#comments</comments>
		<pubDate>Tue, 16 Mar 2010 19:45:02 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Politics]]></category>
		<category><![CDATA[Health care reform debate in the United States]]></category>
		<category><![CDATA[How is it I know more than they do?]]></category>
		<category><![CDATA[Morons]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1413</guid>
		<description><![CDATA[Image by seiuhealthcare775nw via Flickr Fair warning: the following is a rant. No, I'm not flying a plane into a building. At worst I may kill this mosquito buzzing around my desk or break a pencil or two. However, there is a churning in my gut that feels different than most afternoons after lunch. I've [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="zemanta-img" style="margin: 1em; display: block;">
<div>
<dl class="wp-caption alignright" style="width: 250px;">
<dt class="wp-caption-dt"><a href="http://www.flickr.com/photos/23805408@N06/3585221250"><img title="May_30_Health_Care_Rally_NP (457)" src="http://www.mkanderson.com/portal/resources/2010/03/3585221250_d4403af10c_m.jpg" alt="May_30_Health_Care_Rally_NP (457)" width="240" height="180" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image by <a href="http://www.flickr.com/photos/23805408@N06/3585221250">seiuhealthcare775nw</a> via Flickr</dd>
</dl>
</div>
</div>
<p>Fair warning: the following is a rant. No, I'm not flying a plane into a building. At worst I may kill this mosquito buzzing around my desk or break a pencil or two. However, there is a churning in my gut that feels different than most afternoons after lunch. I've been ignoring politics as of late and I think I need a release. I'll tackle <a class="zem_slink" title="Health care" rel="wikipedia" href="http://en.wikipedia.org/wiki/Health_care">health care</a> and demonstrate to you why normal people like you and I don't belong anywhere near Washington DC. See these demonstrators to the right in that photo from a health care rally? There's a day they'll never get back.</p>
<h3>Who Made What Arguments?</h3>
<p>First, I know the President said every argument about health care reform has been made. Really? Really? I'm not sure either side has formed anything more coherent than "<a class="zem_slink" title="Health care reform debate in the United States" rel="wikipedia" href="http://en.wikipedia.org/wiki/Health_care_reform_debate_in_the_United_States">death panels</a>" and "unregulated this or that". It appears that the only way to debate in DC is to run to the cluster of cameras on the Capitol steps and spew a bunch of soundbites.  The level of debate is so infantile it could be sponsored by Pampers.</p>
<p>There is a business discipline called Process Improvement. Process Improvement experts look at existing systems and figure out where to cut costs and improve productivity. Seems to me if you were to apply Process Improvement principles to health care, your first stop would be the source of most problems, congress.</p>
<p>While I'm at it, I have to ask: why have businesses been dragged into health care reform? That's another tumor you can lob off health care's ass. Why does the quality of your health care depend on your HR department cutting a good deal with Blue Cross? Insurance companies virtually dress like <a class="zem_slink" title="NASCAR" rel="wikipedia" href="http://en.wikipedia.org/wiki/NASCAR">NASCAR</a> drivers with logos everywhere. Your employer is more of a sponsor for your health insurance company than a customer.</p>
<p>Wouldn't be more fair to have free market health insurance with FDIC-like protection where you are in groups based on your local hospitals?</p>
<h3>
<div class="zemanta-img zemanta-action-dragged" style="margin: 1em; display: block;">
<div class="wp-caption alignleft" style="width: 300px">
	<a href="http://commons.wikipedia.org/wiki/Image:Capitol_Building_Side2.jpg"><img title="Capitol Building Side" src="http://www.mkanderson.com/portal/resources/2010/03/300px-Capitol_Building_Side2.jpg" alt="Capitol Building Side" width="300" height="225" /></a>
	<p class="wp-caption-text">Image via Wikipedia</p>
</div>
</div>
</h3>
<h3>Today's Lesson in Self-Indulgence</h3>
<p>The only law on the floor of either side of the Capitol right now should be to make it illegal for any lawyer to be a <em>lawmaker</em>. I can't think of any other profession that has somebody looking out for them like the legal profession. How would you like it if the people who ran the country kept coming up with new ways for you to be infinitely employed? For every law written, a new legal niche opens and one more ambulance chaser has his rabbit hole.</p>
<p>Nothing about proposed health care is about making things simpler and more affordable for people <strong>directly </strong>affected: patients, doctors, and insurance companies. In reality this is an exercise in complicating everything so more consultants can over-bill. It's like our tax code. Hey, you remember Sarbanes Oxley? You know how that was supposed to prevent future financial meltdowns? Yeah, health care will be like that: nothing solved but everybody involved will have to work harder to get what they have today.</p>
<h3>How About Prerequisites?</h3>
<p>If you could actually get any professional politician in touch with  their constituents, you would solve all sorts of quantum physics  problems, including time travel and tunneling to Bizarro World. I propose before any of the  morons in Washington even breath "health care reform" from their intern-licking mouths, they go on sabbatical. During said sabbatical, they must complete the following:</p>
<ul>
<li>Work for three years in the corporate world, during which time they don't get a raise, have benefits cut, get laid off several times, pay for COBRA, collect unemployment until it runs out, and get rehired. After getting rehired, they have to spend a year paying a $12,000 deductible before the next open enrollment so they can pick a better insurance plan.</li>
<li>
<div class="zemanta-img zemanta-action-dragged" style="margin: 1em; display: block;">
<div class="mceTemp">
<dl class="wp-caption alignright" style="width: 310px;">
<dt class="wp-caption-dt"><a href="http://commons.wikipedia.org/wiki/Image:110th_US_Senate_class_photo.jpg"><img title="A class   photo of the 110th United States Senate." src="http://www.mkanderson.com/portal/resources/2010/03/300px-110th_US_Senate_class_photo.jpg" alt="A class photo of the 110th United States Senate." width="300" height="225" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image   via <a href="http://commons.wikipedia.org/wiki/Image:110th_US_Senate_class_photo.jpg">Wikipedia</a></dd>
</dl>
</div>
</div>
<p>Run a small business with fewer than say, 50 employees. And it should be in an industry where the majority of employees are minimum wage but accidents are likely, something employing truck drivers or dock workers. They should also have to do this in states where they pay quarterly taxes, just to make it interesting. Then have them try and figure out how to get <strong>all </strong>employees to sign up for coverage so the few that want it can have it and those that don't can complain constantly about their withholdings. In addition, every quarter, the insurance company gets to jack up rates or drop the company altogether because one of the employees has cancer.</li>
<li>Also they need spouses to have have at least one major accident, something like falling out of a tree while pruning it or getting hit by a neighbor's car while checking the mail. Here's the stipulation: they must have an <a class="zem_slink" title="Health maintenance organization" rel="wikipedia" href="http://en.wikipedia.org/wiki/Health_maintenance_organization">HMO</a> during these incidents and forget to call their primary doctors before dialing 911. They  must also try to hold on to a full-time job while the spouse is incapacitated. They have to remain in this situation until all medical bills are taken care of.</li>
<li>Finally, they must have aging parents on fixed incomes who need medicine for serious conditions like Parkinson's, Alzheimer's, or MS. They cannot afford to pay somebody else to care for them, so they have to figure out long-term care while physically bathing and changing their parents' adult diapers.</li>
</ul>
<p>Maybe, just maybe, by going through these things, they might be qualified to work on health care reform.</p>
<p>You're not really expecting anything significant from this current legislation I hope. If so, then I hate to break it to you, Dwayne Johnson is not the real tooth fairy.</p>
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		<item>
		<title>Bookmarks for 03/05/2010</title>
		<link>http://www.mkanderson.com/portal/archives/1273</link>
		<comments>http://www.mkanderson.com/portal/archives/1273#comments</comments>
		<pubDate>Fri, 05 Mar 2010 14:00:19 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
				<category><![CDATA[Delicious Bookmarks]]></category>
		<category><![CDATA[art]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[conferences]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[development]]></category>
		<category><![CDATA[employment]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[graphics]]></category>
		<category><![CDATA[JavaScript]]></category>
		<category><![CDATA[kids]]></category>
		<category><![CDATA[movies]]></category>
		<category><![CDATA[networking]]></category>
		<category><![CDATA[parenting]]></category>
		<category><![CDATA[programming]]></category>
		<category><![CDATA[russian]]></category>
		<category><![CDATA[socialmedia]]></category>
		<category><![CDATA[technical_communication]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Writing]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1273</guid>
		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 02/18/2010 through 03/05/2010:</p>
<ul>
<li><a href="http://www.dandyid.org/beta/start">DandyID: Universally Portable Social Identity!</a> - </li>
<li><a href="http://sketchology.blogspot.com/">sketchology اسکچ industrial design sketch</a> - </li>
<li><a href="http://www.yourcontentsolutions.com/">Content Solutions -- Meeting your Content Needs!</a> - </li>
<li><a href="http://www.tripwiremagazine.com/">tripwire magazine&nbsp;|&nbsp;handpicked goodies for Web Developers and Designers</a> - </li>
<li><a href="http://ravenkult.com/">RavenKult | Fine Art + Design | Horror + Macabre</a> - </li>
<li><a href="http://whitechapelproject.com/">The Whitechapel Project</a> - </li>
<li><a href="http://www.smashingmagazine.com/2010/02/22/the-seven-deadly-sins-of-javascript-implementation/">The Seven Deadly Sins Of JavaScript Implementation - Smashing Magazine</a> - </li>
<li><a href="http://machineageproductions.com/">Machine Age Productions</a> - </li>
<li><a href="http://www.blog.spoongraphics.co.uk/articles/a-guide-to-creating-professional-quality-logo-designs">A Guide to Creating Professional Quality Logo Designs</a> - </li>
<li><a href="http://ceevee.com/">CeeVee - quick &amp; painless r&eacute;sum&eacute; management</a> - </li>
<li><a href="http://www.russki-mat.net/e/Russian.php">Russian slang dictionary &mdash; Русский мат на английском</a> - </li>
<li><a href="http://languagedigger.blogspot.com/">Language Digger</a> - </li>
<li><a href="http://www.benfullerton.com/?p=72">Interaction 10 Playlist &laquo; Ben Fullerton</a> - </li>
<li><a href="http://www.kids-in-mind.com/">Kids-In-Mind: Movie Ratings That Actually Work</a> - </li>
<li><a href="http://blog.lastfmlovetweet.com/">Lastfm Love Tweet</a> - </li>
</ul>
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		<item>
		<title>My Struggle with Depression</title>
		<link>http://www.mkanderson.com/portal/archives/1277</link>
		<comments>http://www.mkanderson.com/portal/archives/1277#comments</comments>
		<pubDate>Thu, 25 Feb 2010 19:02:54 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[David Foster Wallace]]></category>
		<category><![CDATA[Depression]]></category>
		<category><![CDATA[Mental Health]]></category>
		<category><![CDATA[Self Absorbed Clap Trap]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1277</guid>
		<description><![CDATA[I've waffled for years about publicly writing about my bout with depression. This article you're reading now has resided in my drafts in some form for about two years now. My depression is there as part of me. It runs in my family and consequently I have had to learn to just deal with it. [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>I've waffled for years about publicly writing about my bout with <a class="zem_slink" title="Major depressive disorder" rel="wikipedia" href="http://en.wikipedia.org/wiki/Major_depressive_disorder">depression</a>. This article you're reading now has resided in my drafts in some form for about two years now. My depression is there as part of me. It runs in my family and consequently I have had to learn to just deal with it. I know it helps when you meet people who have depression and they can actually function. Maybe this article will help somebody out there.</p>
<div class="zemanta-img zemanta-action-dragged" style="margin: 1em; display: block; width: 178px;">
<div class="wp-caption alignleft" style="width: 168px">
	<a href="http://commons.wikipedia.org/wiki/Image:David_Foster_Wallace_headshot_2006.jpg"><img title="David Foster Wallace at the Hammer Museum in L..." src="http://www.mkanderson.com/portal/resources/2010/02/David_Foster_Wallace_headshot_2006.jpg" alt="David Foster Wallace at the Hammer Museum in L..." width="168" height="192" /></a>
	<p class="wp-caption-text">Image via Wikipedia</p>
</div>
</div>
<p>In September of 2008 one of the greatest writers of our time, <a class="zem_slink" title="David Foster Wallace" rel="wikipedia" href="http://en.wikipedia.org/wiki/David_Foster_Wallace">David Foster Wallace</a>, committed suicide. He hanged himself. This was a complete shock to me. I enjoyed his work before, but I was unaware of his life-long struggle with depression. Wallace was the writer's writer. He was brilliant and made me look at fiction in a totally new way. After this tragedy, articles started popping up online about the link between his brilliance as a writer and his depression. Sadly, observers are quick to make this link about creative people as if they are show ponies.</p>
<p>While history is full of depressed geniuses the reality is that depression is called "depression" for a reason. Depression keeps its victims from functioning. There is nothing glamorous, fun, or vogue about depression. It is a continuous struggle and those in its throes can ruin their whole lives without caring about much of anything close to a creative thought. My most creative moments have been under a deadline not from within a cloud of self-loathing. Those who think depression is a plus for any artist, writer, or scientist have not slept through life, destroyed their families, or alienated themselves from all of their friends.</p>
<p>In my case, I'm biologically predisposed to having depression. The fact I had a fractured family and my father was in and out of my life like trendy fashion only sealed the depression into my life for good. It came to a head in 2003 when I moved my family from Chicago to the DFW area. I remember lying on my father's couch surrounded by stuff we didn't put in storage. I don't know how long I'd been on the couch but a lot of time had passed; my phone rang and my inbox filled up. I was avoiding clients and caught a clear glimpse of reality. I found a doctor and asked, "how do you know if you have depression?" Since then I've been receiving treatment, but it took a lot to climb out of that hole. Today I realize that even when I thought I was better, I was on my way to getting better but some of the behaviors and feelings still linger.</p>
<div class="mceTemp">
<div class="zemanta-img zemanta-action-dragged" style="margin: 1em; display: block; width: 190px;">
<div>
<dl class="wp-caption alignleft" style="width: 190px;">
<dt class="wp-caption-dt"><a href="http://www.flickr.com/photos/17149966@N00/2586360219"><img title="The walls are lined with shattered hopes of escape" src="http://www.mkanderson.com/portal/resources/2010/02/2586360219_eed3f77c5b_m.jpg" alt="The walls are lined with shattered hopes of escape" width="180" height="240" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image by c@rljones via Flickr</dd>
</dl>
</div>
</div>
</div>
<p>Around 2007 I left a startup company and inadvertently burned bridges there. I took a full-time job and started my real recovery. Getting by with depression is as much about self discovery as it is about receiving medical treatment. I had to swallow the most bitter of pills: I was not meant to own and run a business. The specific stress associated with self employment pushed my buttons like nothing else. Piss-poor health care, risk taking, unstable income, and especially the sales process were triggers for my depression. After joining Sprint, a company I love more than any other I've worked for, my depression started improving. Having solid benefits and believing in my work started healing old wounds.</p>
<p>The second thing to happen to me was <a class="zem_slink" title="Twitter" rel="homepage" href="http://twitter.com">Twitter</a>. My friend convinced me to join Twitter and jump in. Being the introvert I am, I mocked Twitter from the sidelines. However, as someone on Twitter pointed out, it was like study hall. I was connecting with professional people again, something I hadn't done since I lived in Chicago. I branched out and next thing I know I'm in the UX community. I think this is a unique community. I was used to people being protective of their knowledge and territorial with their experience. UX people aren't like that. They are a supportive lot and they encourage each other in ways that was foreign to me. They root for each other at conferences and help each other out with all sorts of problems. I felt at home. The UX movement was at a place I arrived myself, but from a different direction. I have this strange way of seeing how system interlock and I realized I was a UX'er without being called one (more on that in a future article). So Twitter fit like a glove and I've not looked back.</p>
<p>How do I deal with depression? Now I have a set of rules I made for myself that are based on how things should be, not how I feel. Regardless of how I feel, I must follow my rules. My rules include everything from keeping my job to adhering to a regular bedtime, all without getting caught up in the day's feelings. So it's not as easy as it sounds, but it's something I can use to keep me anchored. I know when I'm  too far away from them and I correct myself. Feelings can betray me at a moment's notice but pre-determined rules override those.</p>
<p>I continue to stay heavily involved on Twitter because it's an excellent way to be in a professional community without sacrificing a lot of time.  I try to keep my blog updated, but it's not how I make my living so it goes to the back of the line when necessary. It is possible to function with depression. I still have bad times that may last for days. However, it's manageable. In fact, overall I haven't felt this good, ever.</p>
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<li class="zemanta-article-ul-li"><a href="http://findmeacure.com/2010/02/10/benefits-of-sleeping-early/">Benefits of Sleeping 'Early'</a> (findmeacure.com)</li>
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		<title>Bookmarks for 02/18/2010</title>
		<link>http://www.mkanderson.com/portal/archives/1215</link>
		<comments>http://www.mkanderson.com/portal/archives/1215#comments</comments>
		<pubDate>Thu, 18 Feb 2010 21:04:08 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
				<category><![CDATA[Delicious Bookmarks]]></category>
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		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1215</guid>
		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 02/04/2010 through 02/18/2010:</p>
<ul>
<li><a href="http://www.uxbydesign.org/2009/06/24/20-user-experience-books-you-should-own/">20 User Experience Books you should own | UXbyDesign.org</a> - </li>
<li><a href="http://www.nickfinck.com/blog/entry/nicks_top_user_experience_books">Nick&rsquo;s Top User Experience Books | Blog | Nick Finck | UX/IA Pro, Speaker, and Community Cultivator.</a> - </li>
<li><a href="http://www.boxesandarrows.com/view/ux-book-clubs">UX Book Clubs - Boxes and Arrows: The design behind the design</a> - </li>
<li><a href="http://uxbooks.com/">User Experience.UX Design Books</a> - </li>
<li><a href="http://rosenfeldmedia.com/zeitgeist/book/index">Rosenfeld Media - UX Book Index</a> - </li>
<li><a href="http://www.amazon.com/UX-Books/lm/R2BLOXK1U5AO41">Amazon.com: UX Books</a> - </li>
<li><a href="http://theoatmeal.com/comics/semicolon">How to use a semicolon - The Oatmeal</a> - </li>
<li><a href="http://www.engadget.com/2010/02/04/verizon-advertising-says-droid-is-for-men-pre-is-for-women-vid?icid=sphere_blogsmith_inpage_engadget">Verizon advertising says Droid is for men, Pre is for women (video) -- Engadget</a> - </li>
<li><a href="http://saveie6.com/">SaveIE6: Help us save the best browser around</a> - </li>
<li><a href="http://html-ipsum.com/">HTML-Ipsum</a> - </li>
<li><a href="http://www.vanityfair.com/hollywood/features/2010/03/john-hughes-on-hudson-201003">The Fiction-Writing After-Career of John Hughes (February 2010) | vanityfair.com</a> - </li>
<li><a href="http://www.evolus.vn/Pencil/Home.html">Home - Pencil Project</a> - </li>
<li><a href="http://myproof-jp.com/">MYPROOF - THE OFFICIAL WEBSITE</a> - </li>
<li><a href="http://cluetrainee.com/">cluetrainee's blog&hellip;</a> - </li>
<li><a href="http://blueprintds.com/2009/01/19/top-twitter-wordpress-plugin-roundup/">Top Twitter WordPress Plugin Roundup | Chicago Web Design</a> - </li>
<li><a href="http://www.squicky.org/">Eugene Hsu</a> - </li>
</ul>
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		<title>Bookmarks for 02/04/2010</title>
		<link>http://www.mkanderson.com/portal/archives/1203</link>
		<comments>http://www.mkanderson.com/portal/archives/1203#comments</comments>
		<pubDate>Thu, 04 Feb 2010 13:01:19 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
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		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1203</guid>
		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 01/15/2010 through 02/04/2010:</p>
<ul>
<li><a href="http://www.designingsocialinterfaces.com/">Designing Social Interfaces</a> - </li>
<li><a href="http://tworivers.com/blog/">Blog: Two Rivers Flowing</a> - </li>
<li><a href="http://www.yalit.com/">http://www.yalit.com/</a> - </li>
<li><a href="http://www.screenpresso.com/index.html">Screenpresso</a> - </li>
<li><a href="http://typewar.com/">typewar</a> - </li>
<li><a href="http://kabbala.hp.infoseek.co.jp/">KABBALA'zine official website</a> - </li>
<li><a href="http://theusabilitycorner.blogspot.com/">The Usability Corner</a> - </li>
<li><a href="http://intelfusion.net/wordpress/2010/01/19/the-cne-model-favored-by-state-actors-in-attacks-against-google-and-others/">IntelFusion</a> - </li>
<li><a href="http://www.ustream.tv/SFShiba">Shiba Inu Puppy Cam</a> - </li>
<li><a href="http://www.technomesh.com/2010/01/wordpress-theme-security-tricks-video.html">25 Most Wanted WordPress Tutorials [Videos]Technomesh</a> - </li>
<li><a href="http://stacialbrown.wordpress.com/">stacia l. brown</a> - </li>
<li><a href="http://www.witstream.com/Public/Pages/Default.aspx">Brevity is the Soul of WitStream</a> - </li>
<li><a href="http://logoawards.mediabistro.com/">Your logo is a winner. Make it an award winner. | Mediabistro Logo Awards</a> - </li>
<li><a href="http://www.youtube.com/watch?v=h5uN3XijpzY&amp;feature=player_embedded">YouTube - Bully Suicide Project PSA</a> - </li>
<li><a href="http://campusharmonyinc.com/">Campus Harmony Inc.</a> - </li>
<li><a href="http://www.scottberkun.com/blog/2010/the-future-of-ui-will-be-boring/">The future of UI will be boring &laquo; Scott Berkun</a> - </li>
</ul>
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		<title>Bookmarks for 01/06/2010</title>
		<link>http://www.mkanderson.com/portal/archives/1056</link>
		<comments>http://www.mkanderson.com/portal/archives/1056#comments</comments>
		<pubDate>Wed, 06 Jan 2010 14:00:22 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
				<category><![CDATA[Delicious Bookmarks]]></category>
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		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1056</guid>
		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 12/12/2009 through 01/06/2010:</p>
<ul>
<li><a href="http://disqus.com/">DISQUS Comments | Powering Discussion on the Web</a> - </li>
<li><a href="http://blogs.hbr.org/bigshift/2010/01/networking-reconsidered.html">Networking Reconsidered - John Hagel III and John Seely Brown - Harvard Business Review</a> - </li>
<li><a href="http://www.michaelianblack.net/">Michael Ian Black</a> - </li>
<li><a href="http://whenihadbraces.tumblr.com/">When I had braces...</a> - </li>
<li><a href="http://growingupheroes.com/">Growing up Heroes</a> - </li>
<li><a href="http://thatwillbuffout.com/">That Will Buff Out</a> - </li>
<li><a href="http://www.netflixorigami.com/">NetFlix Origami - Recycle Paper</a> - </li>
<li><a href="http://momstyleicons.blogspot.com/">My Mom, The Style Icon</a> - </li>
<li><a href="http://www.lamebook.com/">Lamebook &ndash; Facebook Fails, Wins, LOLs and More</a> - </li>
<li><a href="http://lovelylisting.com/">Lovely Listing &ndash; Odd Finds in Real Estate Listings</a> - </li>
<li><a href="http://www.pastemagazine.com/">Paste Magazine :: The Best New Music, Movies, TV, Games, and Books :: Music and Movie News, Reviews, Features, Videos, MP3s and More</a> - </li>
<li><a href="http://eddyfate.livejournal.com/836668.html">Official Blog of Eddy Webb - [Review] Sherlock Holmes (2009)</a> - </li>
<li><a href="http://www.drawar.com/articles/doing-it-different-might-be-doing-it-right/65/">Doing It Different Might Be Doing It Right</a> - </li>
<li><a href="http://theoatmeal.com/comics/design_hell">How a Web Design Goes Straight to Hell - The Oatmeal</a> - </li>
<li><a href="http://yuwoncedric.com/fix-wordpress-27-missed-schedule/">Fix WordPress 2.7 Missed Schedule &laquo; What's Up?</a> - </li>
</ul>
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		<title>The User Experience of Server Response Times</title>
		<link>http://www.mkanderson.com/portal/archives/1033</link>
		<comments>http://www.mkanderson.com/portal/archives/1033#comments</comments>
		<pubDate>Fri, 11 Dec 2009 18:08:16 +0000</pubDate>
		<dc:creator>mkanderson</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[Adobe LiveCycle ES]]></category>
		<category><![CDATA[development]]></category>
		<category><![CDATA[ux]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=1033</guid>
		<description><![CDATA[Image via Wikipedia You may not realize it, but your IT coworkers are also helping with user experience with each decision made regarding network topology. Until I began working for Sprint, I didn't see the connection between network design and interface design. Well, I didn't see it beyond the obvious general rules of thumb: page [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="zemanta-img" style="margin: 1em; display: block;">
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<dl class="wp-caption alignright" style="width: 310px;">
<dt class="wp-caption-dt"><a href="http://commons.wikipedia.org/wiki/Image:UDP_encapsulation.svg"><img title="Encapsulation of application data descending t..." src="http://www.mkanderson.com/portal/resources/2009/12/300px-UDP_encapsulation.svg_.png" alt="Encapsulation of application data descending t..." width="300" height="188" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image via <a href="http://commons.wikipedia.org/wiki/Image:UDP_encapsulation.svg">Wikipedia</a></dd>
</dl>
</div>
</div>
<p>You may not realize it, but your IT coworkers are also helping with user experience with each decision made regarding network <a class="zem_slink" title="Network topology" rel="wikipedia" href="http://en.wikipedia.org/wiki/Network_topology">topology</a>. Until I began working for Sprint, I didn't see the connection between network design and interface design. Well, I didn't see it beyond the obvious general rules of thumb: page load times, <a class="zem_slink" title="Load balancing (computing)" rel="wikipedia" href="http://en.wikipedia.org/wiki/Load_balancing_%28computing%29">load balancing</a> based on traffic, and server-side versus client-side scripting. However, my recent projects have underscored the importance of big picture thinking when it comes to user experience.</p>
<p>A recent rollout of ours involved retail store software. My small part in this project was to ensure new contracts and changes to existing contracts generated properly. What seems like a small part of the user experience is actually as critical as credit credit card approval, inventory accuracy, and proper customer data entry. I will discuss this part in a future article, but the point is each of these many systems all work together to provide the user experience in the retail stores.</p>
<p>For my team, after the initial design and implementation of the contract building system (Adobe <a class="zem_slink" title="Adobe LiveCycle" rel="homepage" href="http://www.adobe.com/products/livecycle">LiveCycle</a>), user experience came down to server response times. My end-user is actually retail store employees. Sprint customers' experiences are what I'm trying to improve. So by having an intuitive interface naturally the retail employee can quickly help the customer. However, response times are equally important. I really couldn't tell you how many interlocking systems we have to make a transaction happen, probably several dozen. I can tell you that our milliseconds added to the other milliseconds from the other systems means a transaction can take between fifteen and thirty seconds to process. Our end goal became not about how to generate contracts or where to store them; those were easy design decisions. We spent around eight weeks troubleshooting CPU performance problems and increasing transaction processing speed. In the end we measure our success by response times.</p>
<p>On my particular project, performance tweaking took as much time as the actual design and development.  This was a new product and we had no benchmarks to work toward. After deployment, it became apparent that transaction speed was paramount to the success of our project.</p>
<p>I'm now thinking in new ways when it comes to initial development of a system. Traditional flowcharts of network topology use various network layers (see illustration) and protocols to demonstrate the type of connection among all of the servers and clients. I'm now thinking in terms of not only <a class="zem_slink" title="Hypertext Transfer Protocol" rel="wikipedia" href="http://en.wikipedia.org/wiki/Hypertext_Transfer_Protocol">HTTP</a> over <a class="zem_slink" title="Internet Protocol Suite" rel="wikipedia" href="http://en.wikipedia.org/wiki/Internet_Protocol_Suite">TCP/IP</a> over Ethernet, but also response times based on production conditions. Response times are tangible and you can use that when considering building out a solution. Load and performance testing of the server to the maximum number of transactions you expect should also help you determine if your servers are capable of handling what you predict.</p>
<p>Response time factors in packet sizes, LAN speed, distance, number of transactions, load balancing, and any overhead. Once you get a formula worked out for your solution, test constantly. This is the lesson I learned. Server response times directly affect whether a customer will leave happy or frustrated from our retail stores. While it's not the fun interface design, it's just as important.</p>
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		<title>Bookmarks for 12/11/2009</title>
		<link>http://www.mkanderson.com/portal/archives/957</link>
		<comments>http://www.mkanderson.com/portal/archives/957#comments</comments>
		<pubDate>Fri, 11 Dec 2009 17:00:42 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
				<category><![CDATA[Delicious Bookmarks]]></category>
		<category><![CDATA[art]]></category>
		<category><![CDATA[awesome]]></category>
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		<category><![CDATA[blogging]]></category>
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		<category><![CDATA[software]]></category>
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		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=957</guid>
		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 11/14/2009 through 12/11/2009:</p>
<ul>
<li><a href="http://www.newbloghelp.com/wordpress/wordpress-missed-schedule-future-posts-fix">WordPress Missed Schedule Future Posts Fix | New Blog Help</a> -</li>
<li><a href="http://www.smashingmagazine.com/2009/12/11/styling-html-lists-with-css-techniques-and-resources/">Styling HTML Lists with CSS: Techniques and Resources - Smashing Magazine</a> -</li>
<li><a href="http://babblingflow.blogspot.com/">The Babbling Flow of a Fledgling Scribbler</a> - Twitter</li>
<li><a href="http://feeds.delicious.com/v2/rss/suredoc"></a></li>
<li><a href="http://sarahebourne.posterous.com/too-hard-is-the-worst-excuse">Too hard is the worst excuse - Sarah E Bourne's posterous</a> -</li>
<li><a href="http://www.apogeehk.com/articles/BeingASuccessfulUXDesignManager.html">Being a Successful UX Design Manager - Article - Apogee</a> -</li>
<li><a href="http://www.techradar.com/news/internet/why-html5-is-here-today-and-not-2022-654828">Everything you need to know about HTML5 | News | TechRadar UK</a> -</li>
<li><a href="http://www.27bslash6.com/">Go Away</a> -</li>
<li><a href="http://www.openculture.com/2009/11/free_movies_online.html">Free Movies Online: Great Classics, Indies, Film Noir, Documentaries &amp; More | Open Culture</a> -</li>
<li><a href="http://goodnightkeithmoon.com/">Goodnight Keith Moon</a> -</li>
<li><a href="http://mundu.com/products/mundu-im/features">– Features</a> -</li>
<li><a href="http://www.tuneupmedia.com/">TuneUp | Digital Music Management and Music Discovery for iTunes</a> -</li>
<li><a href="http://www.bravenewcode.com/wptouch/">WPtouch: Mobile Plugin + Theme for WordPress ↔ BraveNewCode Inc.</a> -</li>
<li><a href="http://theseoblogger.com/seo-blogs/wordpress/wordpress-seo-tutorial-permalink-structure/">WordPress SEO Tutorial: The Best SEO Permalink Structure ~ WorPress SEO</a> -</li>
<li><a href="http://www.thepanicchannel.com/">The Panic Channel</a> -</li>
</ul>
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		<title>Bookmarks for 11/14/2009</title>
		<link>http://www.mkanderson.com/portal/archives/925</link>
		<comments>http://www.mkanderson.com/portal/archives/925#comments</comments>
		<pubDate>Sat, 14 Nov 2009 20:00:42 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
				<category><![CDATA[Delicious Bookmarks]]></category>
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		<category><![CDATA[JavaScript]]></category>
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		<category><![CDATA[Marketing & Public Relations]]></category>
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		<category><![CDATA[Music]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[pre]]></category>
		<category><![CDATA[prototyping]]></category>
		<category><![CDATA[psychology]]></category>
		<category><![CDATA[reference]]></category>
		<category><![CDATA[scary]]></category>
		<category><![CDATA[science]]></category>
		<category><![CDATA[usability]]></category>
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		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=925</guid>
		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 11/02/2009 through 11/14/2009:</p>
<ul>
<li><a href="http://techonnews.wordpress.com/2009/10/05/how-to-install-homebrew-on-palm-pre-1-2-1-gizmodo/">How To: Install Homebrew On Palm Pre 1.2.1 Gizmodo &laquo; TechOn News</a> - </li>
<li><a href="http://www.ecosnoop.com/index.php?option=com_ecosnoop&amp;view=list&amp;select=recent">EcoSnoop</a> - </li>
<li><a href="http://www.slate.com/id/2234738/">The winner of the Google Suggest contest. - By Michael Agger - Slate Magazine</a> - </li>
<li><a href="http://gomockingbird.com/">Mockingbird</a> - </li>
<li><a href="http://www.ibm.com/developerworks/web/library/wa-memleak/">Memory leak patterns in JavaScript</a> - </li>
<li><a href="http://dustincurtis.com/index.html">Dustin Curtis is human.</a> - </li>
<li><a href="http://www.agileexperiencedesign.org/">Agile Experience Design - Integrating the Agile and Experience Design Practices</a> - </li>
<li><a href="http://ittybiz.com/">Small business marketing ideas - Starting a home business | IttyBiz</a> - </li>
<li><a href="http://shockofpleasure.com/">Shock Of Pleasure</a> - </li>
<li><a href="http://techdirt.com/articles/20091103/0434486780.shtml">MPAA Tells The FCC: If We Don't Stop Piracy, The Internet Will Die | Techdirt</a> - </li>
<li><a href="http://www.themillions.com/2009/10/introducing-difficult-books-a-descriptive-list.html">The Millions: Introducing Difficult Books, A Descriptive List</a> - </li>
<li><a href="http://www.newscientist.com/article/mg20427321.000-clever-fools-why-a-high-iq-doesnt-mean-youre-smart.html?DCMP=OTC-rss&amp;nsref=online-news">Clever fools: Why a high IQ doesn't mean you're smart - life - 02 November 2009 - New Scientist</a> - </li>
<li><a href="http://magntize.com/">Magntize | Beautiful websites that introduce you to the world.</a> - </li>
<li><a href="http://www.lukew.com/ff/entry.asp?933">Functioning Form - Mobile First</a> - </li>
<li><a href="http://www.usabilitybok.org/">Welcome | Usability Body of Knowledge</a> - </li>
</ul>
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		<title>Bookmarks for 10/31/2009</title>
		<link>http://www.mkanderson.com/portal/archives/913</link>
		<comments>http://www.mkanderson.com/portal/archives/913#comments</comments>
		<pubDate>Sun, 01 Nov 2009 05:00:58 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
				<category><![CDATA[Delicious Bookmarks]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[blogs]]></category>
		<category><![CDATA[Books]]></category>
		<category><![CDATA[conversion]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[development]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[Humor]]></category>
		<category><![CDATA[lifehacks]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[project_management]]></category>
		<category><![CDATA[Publishing]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[socialmedia]]></category>
		<category><![CDATA[tools]]></category>
		<category><![CDATA[usability]]></category>
		<category><![CDATA[utilities]]></category>
		<category><![CDATA[ux]]></category>
		<category><![CDATA[wordpress]]></category>
		<category><![CDATA[Writing]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=913</guid>
		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 10/07/2009 through 10/31/2009:</p>
<ul>
<li><a href="http://www.convertworld.com/en/">Unit Conversion Online - Use Our Unique Conversion Tools Free</a> - </li>
<li><a href="http://5thirtyone.com/archives/774">How-to style WordPress author comments - Derek Punsalan &ndash; 5THIRTYONE</a> - </li>
<li><a href="http://kabbalahmadda.blogspot.com/">Kabbalah u'Madda</a> - </li>
<li><a href="http://scifiwire.com/2009/10/65-of-sci-ifs-best-one-le.php">65 of sci-fi's most amusing &quot;one letter off&quot; movie titles | SCI FI Wire</a> - 65 of sci-fi&#39;s most amusing &quot;one letter off&quot; movie titles</li>
<li><a href="http://www.agentsavant.com/as/index.cfm/2009/10/23/Post%20Apocalyptic%20YA%20Fiction">Agent Savant: Post Apocalyptic YA fiction: The Next Trend?</a> - </li>
<li><a href="http://carsonified.com/blog/design/elliot-jay-stocks-on-wordpress-for-designers/?utm_medium=twitter&amp;utm_source=Tweetie">Carsonified &raquo; Elliot Jay Stocks on WordPress for Designers</a> - </li>
<li><a href="http://feeds.delicious.com/v2/rss/suredoc">500 Internal Server Error</a> - 500 Internal Server Error</li>
<li><a href="http://writebadlywell.blogspot.com/">How To Write Badly Well</a> - </li>
<li><a href="http://www.wired.com/dangerroom/2009/10/exclusive-us-spies-buy-stake-in-twitter-blog-monitoring-firm/">Exclusive: U.S. Spies Buy Stake in Firm That Monitors Blogs, Tweets | Danger Room | Wired.com</a> - </li>
<li><a href="http://www.publishersweekly.com/article/CA6702526.html">Doctorow's Project: With a Little Help - 10/19/2009 - Publishers Weekly</a> - </li>
<li><a href="http://www.bookofodds.com/">Book of Odds - The Odds of Everyday Life</a> - </li>
<li><a href="http://galleryofwriting.org/">Gallery of Writing</a> - </li>
<li><a href="http://new.uxmatters.com/mt/archives/2009/10/can-ux-be-agile.php">Can UX Be Agile? :: UXmatters</a> - </li>
<li><a href="http://www.bookslut.com/features/2009_10_015218.php">Bookslut | An Interview with Michael Greenberg</a> - </li>
<li><a href="http://money.cnn.com/2009/10/05/technology/social_networking_etiquette.moneymag/?postversion=2009100511">Social networking etiquette for Baby Boomers - Oct. 5, 2009</a> - </li>
</ul>
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		<title>Bookmarks for 10/05/2009</title>
		<link>http://www.mkanderson.com/portal/archives/902</link>
		<comments>http://www.mkanderson.com/portal/archives/902#comments</comments>
		<pubDate>Tue, 06 Oct 2009 03:03:40 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
				<category><![CDATA[Delicious Bookmarks]]></category>
		<category><![CDATA[art]]></category>
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		<category><![CDATA[blogs]]></category>
		<category><![CDATA[Books]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[development]]></category>
		<category><![CDATA[Fun]]></category>
		<category><![CDATA[gmail]]></category>
		<category><![CDATA[graphics]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[History]]></category>
		<category><![CDATA[Humor]]></category>
		<category><![CDATA[movies]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[opensource]]></category>
		<category><![CDATA[parenting]]></category>
		<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[programming]]></category>
		<category><![CDATA[reference]]></category>
		<category><![CDATA[Religion]]></category>
		<category><![CDATA[satire]]></category>
		<category><![CDATA[scripts]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[tools]]></category>
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		<category><![CDATA[uxd]]></category>
		<category><![CDATA[Writing]]></category>

		<guid isPermaLink="false">http://www.mkanderson.com/portal/?p=902</guid>
		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 09/23/2009 through 10/05/2009:</p>
<ul>
<li><a href="http://blog.semanticfoundry.com/2009/01/25/from-heidegger-to-twitter-thoughts-on-self-interaction-design/">Heidegger 2 Twitter: Technology, Self &amp; Social Networks.</a> - </li>
<li><a href="http://www.takeanyware.com/">Secure and Portable USB Devices for Our Digital Lifestyle</a> - </li>
<li><a href="http://www.theatlantic.com/issues/97feb/frazier/frazier.htm">Laws Concerning Food and Drink - 97.02</a> - </li>
<li><a href="http://emailsfromcrazypeople.com/">Emails From Crazy People</a> - </li>
<li><a href="http://reprap.org/bin/view/Main/WebHome">WebHome &lt; Main &lt; Reprap</a> - </li>
<li><a href="http://wikis.ala.org/yalsa50/index.php/50_censored_YA_books">50 censored YA books - YALSA50</a> - </li>
<li><a href="http://samueljanis.wordpress.com/">PAKISTAN</a> - </li>
<li><a href="http://www.generatedata.com/#about">generatedata.com</a> - </li>
<li><a href="http://flowingdata.com/2009/09/11/vintage-infographics-from-the-1930s/">Vintage Infographics From the 1930s | FlowingData</a> - </li>
<li><a href="http://www.uxbooth.com/blog/recommended-books-for-your-user-experience-and-usability-library/">Recommended Books for your User Experience and Usability Library | UX Booth</a> - </li>
<li><a href="http://roswebb.redbubble.com/">Roswebbart</a> - </li>
<li><a href="http://www.venganza.org/">Church of the Flying Spaghetti Monster</a> - </li>
<li><a href="http://juanosaddiction.blogspot.com/2009/09/my-what-big-teeth-you-have-jennifer.html">Juano's Addiction: My What Big Teeth You Have, Jennifer...</a> - </li>
<li><a href="http://research.hrc.utexas.edu/poedc/">The Edgar Allan Poe Digital Collection</a> - </li>
<li><a href="http://userscripts.org/scripts/show/37986">GMail 'Archive' and 'Delete' next conversation. for Greasemonkey</a> - </li>
</ul>
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		<title>Bookmarks for 09/21/2009</title>
		<link>http://www.mkanderson.com/portal/archives/883</link>
		<comments>http://www.mkanderson.com/portal/archives/883#comments</comments>
		<pubDate>Tue, 22 Sep 2009 04:02:56 +0000</pubDate>
		<dc:creator>delicious</dc:creator>
				<category><![CDATA[Delicious Bookmarks]]></category>
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		<category><![CDATA[Culture]]></category>
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		<category><![CDATA[development]]></category>
		<category><![CDATA[dogs]]></category>
		<category><![CDATA[editing]]></category>
		<category><![CDATA[Grammar]]></category>
		<category><![CDATA[History]]></category>
		<category><![CDATA[Human Trafficking]]></category>
		<category><![CDATA[Humor]]></category>
		<category><![CDATA[metal]]></category>
		<category><![CDATA[museum]]></category>
		<category><![CDATA[Music]]></category>
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		<category><![CDATA[ui]]></category>
		<category><![CDATA[ux]]></category>
		<category><![CDATA[Writing]]></category>

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		<description><![CDATA[Even when I don't have time to write I still read. Here are bookmarks I've saved in Delicious. ]]></description>
			<content:encoded><![CDATA[<p></p><p>These are my links for 08/11/2009 through 09/21/2009:</p>
<ul>
<li><a href="http://www.miller-mccune.com/news/this-is-your-brain-on-kafka-1474">News Blog Articles | Absurdist Literature Stimulates Our Brains | Miller-McCune Online Magazine</a> - This is your brain on Kafka</li>
<li><a href="http://www.shockwaves.tv/">Shockwaves.TV</a> - </li>
<li><a href="http://37signals.com/svn/posts/1926-a-shorthand-for-designing-ui-flows">A shorthand for designing UI flows - (37signals)</a> - </li>
<li><a href="http://www.designerstoolbox.com/designresources/proofing/">Designers Toolbox: Proof Reading Marks</a> - </li>
<li><a href="http://humantrafficking.change.org/actions">Actions (End Human Trafficking - Change.org)</a> - </li>
<li><a href="http://feeds.delicious.com/v2/rss/suredoc">500 Internal Server Error</a> - 500 Internal Server Error</li>
<li><a href="http://camstudio.org/">CamStudio - Free Screen Recording Software</a> - </li>
<li><a href="http://www.nimitz-museum.org/index.htm">Welcome to the National Museum of the Pacific War!</a> - </li>
<li><a href="http://www.boston.com/news/local/massachusetts/articles/2009/09/04/a_library_without_the_books/">A library without the books - The Boston Globe</a> - </li>
<li><a href="http://savethewords.org/">Save The Words</a> - </li>
<li><a href="http://d-e-f-i-n-i-t-e-l-y.com/">D-E-F-I-N-I-T-E-L-Y</a> - </li>
<li><a href="http://regalthebeagle.blogspot.com/">Regal the Beagle - Tales of a hound</a> - </li>
<li><a href="http://www.imnotamonster.com/">I'm Not A Monster</a> - </li>
<li><a href="http://www.cmschill.net/stringtheory/">String Theory - Mastering the laws of physics with Windows PowerShell</a> - </li>
<li><a href="http://www.designer-daily.com/25-worst-album-covers-2968">The 25 worst album covers of all time | Designer Daily</a> - </li>
</ul>
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