Unions

This week, unions were in the news. The issue of unions is complex. On one hand, unions have helped employee rights over time and prevented some companies from overstepping their boundaries as reasonable employers. On the other hand, unions have also done a lot to damage American business by demanding more than companies should be [...]

The E-Commerce Rut

A new study (like one of those doesn't pop up every day) shows that ten percent of the world's population has actually spent money online. "We wanted to know how far the Internet had gone beyond the simple exchange of information and were extremely surprised," said Bhawani Singh, managing director of consumer research at ACNielsen [...]

Mmmmmm, Diminishing Returns

It appears that Krispy Kreme's approach to growth still continues to backfire. Krispy Kreme Doughnuts Inc. shares dived as much as 15% Monday after the retailer said that it purchased equity it didn't already own in a Philadelphia franchisee that had filed for bankruptcy protection and owed the company $24.1 million. …. The company has [...]

Apple of the Future

In the future, Apple Computers will be studied for their ability to continue to innovate new products against expectations. With the new iPod, Apple keeps on invoking technolust. The new video iPod, available in black or white, will be able to play video and podcasts. A 30-gigabyte version will sell for $299 and a 60-gigabyte, [...]

What Can We Learn from FEMA?

Thanks to The Daily Show, I have a show-piece of how not to create a flow chart. They pointed out this insane representation of the FEMA workflow taken directly from the FEMA Web site. If you don't believe it, click the graphic and see a screenshot of the Web site with the graphic in context. [...]

When Not to Throw Chairs

I'm getting spammed by some Microsoft hater who is linking to a story reported on CNET about Steve Ballmer going nuts and having a tantrum about Google (see Court docs: Ballmer vowed to 'kill' Google). The message itself quotes the article and then has some extra commentary about trusting Microsoft and a few quotes from [...]

Good Enough for a Friday Rant

Is it possible to change today's business culture? To do so requires CEO buy-in and they make up much of the problem. The change I'm writing about is how business should treat employees, treat customers, and demand excellence of itself. Mediocrity seemingly runs the business world. At the risk of sounding like Ayn Rand, this [...]

How Business Can Rock

First the qualifier: I'm not a reality show junkie; in fact, I dislike them more than I dislike changing a flat tire on the Dan Ryan Expressway during rush hour in January. You get the point. However, I'm hooked on the CBS show Rockstar: INXS. First, it is not like American Idol, which is a [...]