Dear FusionOne

Dear FusionOne:

We've known each other for how long? Five years? Really? It's been that long. Wow. When we met, you had such big plans for yourself. You were going to help me with all of my synchronization needs. Remember how I used you to synch between my work PC, my home PC, my laptop, and my Palm IIIxe? Those were good times. You even told me that you would improve the mapping of data between Outlook and my Palm so that it was better than Intellisync. I still have that email.

Lately, I get the feeling you don't care anymore. Sure, you're business model needed work, but you don't seem to have that same enthusiasm for synchronization you used to. In fact, I've had problems recently that you seemed to not be able to help with–like that time I installed my business card scanning software and it created new forms in Outlook that you didn't support. So half my contacts were ignored during synchronization. Then there was that issue with my Microsoft OneNote files. You can't seem to keep them synchronized without corrupting the files. It's not that I don't appreciate the effort, but you need to think about how it makes me feel to continually recover files I'm supposed to be synchronizing from backups because they get hosed. Surely you understand how frustrating that can be.

There is no easy way to break this to you, but I'm seeing somebody else. No, it's not another online synchronization service. I've determined that's not my kind of scene. They close shop regularly and leave me with unanswered security questions. Instead, I'm going to synchronize my Outlook with Easy2Sync for Outlook. We work so well together. Yes, it's German, but then again, I like Germans. But that's not the issue. I mean I was seeing SyncPST for a while, and it didn't play well with my Windows configuration. The interface wasn't compatible with my Windows skin. It was the only program to ever do that to me and I felt a little confined.

So now, I can synchronize Outlook with a program. For remote purposes, I have to have a VPN into my network at home, but I don't mind so much. Especially since I'm not asked for subscription money every year–no offense. I mean, I'm sure you intend on providing good service for the money, but it just doesn't come across that way.

As for my files, I'm going to use something called SynchronEX. Yes, that's another German, but I like the program and I can even use it with Linux. That's flexibility you never gave me.

Ultimately, you were easy, but you caused problems with my data and charged me for it. I need to move on. Yes, I have to configure a dynamic DNS for my home network. Yes, I have to configure these programs. In the end, though, I will have complete control over my synchronizing and none of my data will be stored on a server far, far away.

Thanks for the good times. I wish you well in your new business modeling. As for me, I'm taking more control over my life.

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